Residential Case Manager

*New Hire Sign on Bonus: $500 after 90 days; additional $1000 after 6 months

Job Summary and Purpose

 The Residential Case Manager is responsible for the overall coordination, enrollment, and monitoring of needed CHRP waiver, and non-waiver services including but not limited to social, emotional, medical, dental, clinical and transporting or arranging client transportation. Ensure non-duplication of waiver services. Will collaboratively work with counselors, clinicians, and supervisors to ensure all necessary paperwork and documentation is completed timely and accurately. Will ensure that all client needs are met including clothing, hygiene products, school supplies and other items as necessary. Case manager will manage pass/visitation schedules, participate in client staffing’s, the creation and implementation of treatment plans, and discharge planning. Case manager will be QMAP trained and responsible for administering, documenting medication, and adhering to medication management protocols when necessary.

Essential Job Functions 

• Collaborate on admissions and discharge process for residential clients, including but not limited to completing necessary paperwork, coordination of services, scheduling, exit interviews and other duties as required. 
• Participate in client staffing meetings, gather, and assess information about clients needs and desired treatment outcomes for individualized client driven goals. 
• Meet with clients regularly to assess and ensure treatment engagement and progress. 
• Assist clinicians with discharge wraparound plans and secure outpatient appointments. 
• Coordinate and effectively communicate with clinicians and Residential Director regarding client case status, needs and providing individualized client driven goals. 
• Coordinate with medical staff on medication orders, creating MARs and communicating medication changes to staff. 
• Support clients during crisis, and act as a client advocate, when needed to support the client gains toward treatment goals. 
• Maintain client files, including authorization for evaluation and treatment, transportation, medical release, insurance verification and care, custody and control and other required documentation.
• Provide support of Youth Treatment Counselors when necessary. 
• Assist Training Manager in the training and orientation of new staff when appropriate. 
• Provide on-the-floor training, support, coaching to client and staff to help residential clients gain measurable skills, increase pro-social behavior, improve functioning, and demonstrate ability to maintain a stable living arrangement in the community. 
• Administer medication to clients or ensure medication is administered appropriately by qualified staff member when necessary. 
• Must be able to work some evenings and/or weekends.

Other Job Functions 

• Coordinate treatment for children between cottage milieu, education, therapy, medical department, recreation, and volunteer coordinator.
• Supports utilization of a behavior management system that is strength-based, developmentally appropriate and that focuses on teaching children’s new skills.
• Assign specific job responsibilities to cottage staff, utilize task checklists.
• Provide timely de-briefing for any critical incidents initiated by cottage staff. 
• Complete incident reports and debrief forms as needed. 
• Respects cultural differences of all clients and staff. Promotes inclusivity at all times. 
• Contributes to a positive work culture and strengths-based treatment program. 
• Other related duties as assigned. 

Physical Requirements 

TCC requires staff in direct care of children to be able to perform physical restraints or containments, as necessary. Clients are age range 5-18.

Assume a restraint for periods of time varying from 5-30 minutes.

    Working Conditions 

• This position is on campus. 

Minimum Qualifications 

• B. A. in Human Services, Psychology or other related field with experience working with children in the child welfare, or a minimum of five years prior experience working with children with developmental disabilities. 
• Supervisory experience preferred. 
• Must have or ability to obtain current QMAP certification & knowledge of agency medication protocols. 
• Strong organizational and time management skills.
• All candidates must have (or qualify to obtain) a current Colorado