Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Principal Business Operations Manager - Strategy & Business Operations
San Mateo or San Diego, CA (Hybrid) 

Role Overview 

We are seeking a seasoned Principal Program Manager to lead and scale strategic program operations across the organization. This role is pivotal in shaping the company’s short-, medium-, and long-term strategy, driving operational excellence, and establishing high-impact operating mechanisms between business and corporate functions. The ideal candidate will be a systems thinker, a strategic executor, and a context-driven leader who thrives in a dynamic environment. 

Key Responsibilities 

Strategy Program Management 

• Drive the execution of strategic initiatives that shape the company’s long-range planning and annual operating rhythm. 

• Partner with Strategy, Finance, and Product leaders to translate strategic priorities into actionable programs and measurable outcomes. 

• Own the context and narrative around strategic goals, ensuring clarity and alignment across all levels of the organization. 

Business Operations & Productivity 

• Design and implement scalable operating mechanisms that connect business units, departments, and corporate functions. 

• Lead rhythm-of-business processes including yearly planning, quarterly reviews, and executive decision making. 

• Identify and remove operational bottlenecks to increase organizational productivity and decision velocity.  

Program Leadership & Governance 

• Establish governance frameworks and decision-making processes that drive accountability and transparency. 

• Facilitate cross-functional collaboration and ensure timely execution of strategic programs. 

• Generate ownership and drive context by aligning stakeholders around shared goals and outcomes.  

Insights & Communication 

• Develop and maintain dashboards, reporting tools, and communication channels to track strategic progress and business impact. 

• Communicate program status, risks, and decisions to executive leadership with clarity and precision. 

• Lead strategic workshops, milestone reviews, and executive briefings to ensure alignment and momentum. 

Qualifications 

• 10+ years of experience in program management, strategy operations, or business transformation roles. 

• Proven success in leading cross-functional programs that span strategy, operations, and product domains. 

• Strong analytical and systems-thinking skills with a track record of designing scalable frameworks. 

• Exceptional communication and stakeholder management abilities. 

• Experience in enterprise enablement, strategy or portfolio planning, or transformation programs is highly desirable. 

Please refer to our Candidate Privacy Notice for more