Senior Sales/Revenue Operations Analyst

We Speak Simplicity:

Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all shapes and sizes. We ensure data accuracy, consolidate payments, and save users time and money. Founded in 2001 by truckers for truckers, we are a trusted partner on the road and in the back office for customers and tolling authorities. When it comes to managing toll, it’s an easy task for a household consumer with only two cars in their driveway, but it is an incredibly complex task for trucking fleets. 

That's where Bestpass comes in. We make tolling simple!

Our solutions help trucking fleets spend 40% less time managing transponders and 30% less time making toll payments, all while enjoying volume discounts (where applicable). Bestpass customers can turn their attention away from complex administrative tasks to focus on the challenges that are most important to their business. Seriously, who wouldn’t want to join our fleet?

At Bestpass, you’re in the Driver’s Seat!

Road Map:

The Senior Sales/Revenue Operations Analyst will utilize their expertise in data analysis to understand and conduct data monitoring, analysis and pattern detection of the underlying data to identify areas of opportunity and to maximize revenue. This information will be shared with product and development teams to improve integrations. In this role, the Senior Sales/Revenue Operations Analyst will also help troubleshoot complex GTM challenges with key stakeholders across the customer life cycle to improve the customer experience by helping to identify improvements is our internal processes.

Fuel Gauge: 

• This role will pay between $80,000 - $110,000 depending on experience and other determining factors.

What Your Ride Will Look Like:

• Market Segmentation and penetration – Analyze and understand the addressable segments/markets where we are successful and our penetration in those markets.
• Capacity and territory planning –
• Use segmentation and penetration data to understand what is required to attack the opportunity with additional headcount and supporting opportunity rich territories.
• Win rate and why do we win or lose - Analyze the attributes of winning and losing to be able to double down on winning strategies or address the challenges where we lose.
• Sales Velocity – Analyze the throughput of our sales cycles (each stage) to remove roadblocks and measure improvements as we make changes.
• Pipeline growth, velocity and conversion rates – Develop predictive modeling of pipeline metrics with a deeper analysis on when, where and how pipeline is being generated.
• Channel traction – Analyze our partner community on referrals, pipeline build, conversion rates and winning attributes.
• GTM Metrics – double/triple clicking on key metrics like forecast accuracy, churn, renewals, conversion rates, etc. to uncover better predictive modeling and results.
• ROI of new Sales tools – Analyze how new tools are helping us sell, ramp new reps, increase CSAT, reduce churn, etc. – Also, what additional tools do we need to improve?
• Compensation analysis and planning – Analyze current plan components to drive a better incentive structure going forward at an annual, quarterly, monthly level and analyzing scenarios for any traps.
• Price Discount analysis – Understand a deeper level of our current discounting practices by customer/prospect type, industry, size, etc. and how we should reflect that back in our pricing practices.
• Create next level analytics on key reporting – a proactive summary analysis (the whys) on key changes in the weekly Insight report.

Show Off What You’ve Got:

• Minimum 5 years’ experience in a data analytics role preferably in a similar environment (SaaS)
• College degree required
• Advanced Excel knowledge and skills 
• Strong understanding of data visualization tools 
• Salesforce.com experience
• Excellent time management skills
• Ability to manage multiple priorities with strict attention to detail.
• Strong analytical skills with ability to utilize problem solving skills for issues and inquiries. 
• Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers.
• Expertise in ad hoc reporting

What Drives Us to Work Every Day:

• We are laid back but always professional.
• Our offices are modern and fully equipped to make you feel at home. Enjoy a team meeting in one of our two cafes, shoot some darts while brainstorming ideas or just sit back and enjoy f