Sr. Manager, Supply Chain Reliability

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. MANAGER, SUPPLY CHAIN RELIABILITY

This position requires a combination of proven leadership and technical capabilities. The Senior Manager of Supply Chain Reliability Engineering at SpaceX is responsible for defining and implementing reliability policies and strategies to ensure mission success and allow SpaceX to scale efficiently. In this role you will make strategic decisions that impact the department and have broad influence across organizations within SpaceX.

RESPONSIBILITIES

• Interface with Falcon and Dragon component teams to prioritize supplier development needs by commodity to address reliability issues
• Deliver results as measured by key metrics such as part yield, cost, defect rate, etc. 
• Work with engineering, production, and experts from other teams and departments to drive changes that make the system reliable, efficient and ultimately reducing overall quality risk
• Maintain established quality processes and necessary procedures to ensure the identification, segregation, control, and disposition of all nonconforming materials, parts, components, and subassemblies at the business and supplier level
• Responsible for containment program associated with non-conforming product, including identification of product location, coordination with build reliability engineers of potential flight risk and the coordination of actions required to identify root cause analysis
• Lead cross functional supplier quality investigations. Coordinate failure resolution and follow-up actions to avoid further mishaps
• Promote and execute quality standards, inspection processes, and test methodology, quality plans, documents and reports
• Assist in process certification
• Perform independent technical field qualification and verification of supplier capabilities and ongoing reliability
• Execute corrective actions as a result of audit
• Manage supplier improvement programs
• Drive improvements utilizing lean methodologies, supplier scorecards and supplier audits, ensuring supplier compliance while driving systematic problem solving and process improvement plans to deliver value
• Develop and enhance transactional processes to gain organizational efficiency
• Drive a team of highly talented individuals that own the supply chain reliability function and drive continuous improvement at suppliers and supply chain to produce high reliability parts for rockets and spacecraft through production and integration
• Responsible for defining the structure of the team and providing mentorship and strategic development planning for first- and second-level direct reports
• Actively and effectively manage the teams by providing clear direction that aligns with the strategy and priorities of the company
• Hire, develop and retain top talent to meet current and future business needs
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Act as a champion for the teams through regular communications with company leadership
• Challenge assumptions, and build strong professional relationships
• Demonstrate innovation, technical excellence, attention-to-detail, self-direction, and courage
• Drive for results and customer satisfaction
• Engage interest and participation of others and promotes a collaborative environment
• Proactively contributes to the team
• Show moral courage, openness and honesty in all dealings

BASIC QUALIFICATIONS

• Bachelor’s degree in an engineering discipline
• 5+ years in quality/reliability or engineering role
• 2+ years of experience in a quality/reliability/manufacturing leadership role

PREFERRED SKILLS AND EXPERIENCE

• Expert level knowledge in one or more commodities within the teams’ scope, e.g., machined parts, fabricated components, sheet metal, composites, raw materials & special processes
• Knowledge of supplier quality processes (Production Part Approval Process, Advanced Product Quality Planning, First Article Inspection Reports, etc.)
• Experience with quality systems (ISO 9000/TS/AS9100)
• Disciplined approach to problem solving - 8D
• Knowledge of Lean concepts
• Experience with sharing information and influencing others (strong written and verbal communication skills, able to liaise cross functionally, internally and externally)
• Knowledge of statistical techniques and methods (Mi