ESRI Arc GIS Specialist - Remote

Job Title: ESRI Arc GIS Specialist Remote
Location: New York, NY
Employment Type: Full-Time

About Us:
DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.

Job Purpose:

We are seeking a Senior IT Specialist with a strong background in GIS technologies (ESRI ArcGIS and Schneider Electric ArcFM) and Test Engineering to join our growing utility systems team. This role is ideal for a seasoned GIS professional with at least 10 years of hands-on experience supporting Esri-based GIS platforms, including ArcMap, ArcGIS Enterprise, ArcFM, and optimizing system performance using tools like LoadRunner.

You will play a critical role in ensuring the stability, responsiveness, and scalability of our GIS platforms that support essential electric and gas utility operations. The ideal candidate is self-managing, solution-oriented, and thrives in dynamic environments where innovation and reliability go hand in hand.

Requirements

• Lead the design, maintenance, and optimization of enterprise GIS platforms, including ArcMap, ArcFM, ArcGIS Server, and ArcGIS Pro.
• Develop and execute performance test scripts using LoadRunner in Citrix environments to simulate real-world usage and identify system constraints.
• Collaborate with cross-functional teams, including developers, DBAs, and infrastructure engineers, to deliver reliable, high-performing GIS applications.
• Tune system performance across layers (application, database, server) and troubleshoot complex GIS issues impacting end-user experience.
• Drive the development of custom GIS solutions and tools to support utility workflows and improve operational efficiency.
• Analyze performance metrics, system logs, and test results to generate actionable insights and recommendations.
• Manage upgrades, patches, and enhancements to GIS software and servers, ensuring minimal impact on operations.
• Mentor junior team members and help establish best practices in system monitoring, testing, and GIS solution delivery.
• Document solutions, testing methodologies, outage recovery plans, and support procedures.

Required Qualifications:

• Bachelor’s degree in Computer Science, GIS, Engineering, or a related field.
• 10+ years of experience in GIS system support and engineering, preferably in utility (electric/gas/water) environments.
• Deep expertise in ArcFM, ArcGIS Enterprise, ArcMap, and related Esri technologies.
• Strong hands-on experience with LoadRunner or equivalent performance testing tools.
• Solid understanding of performance tuning techniques for GIS platforms and databases (SQL Server, Oracle).
• Proven ability to simulate large user bases, analyze system usage, and create solutions to ensure optimal performance.
• Proficient in scripting languages such as Python (ArcPy) for automation and testing.
• Strong communication skills with the ability to convey complex technical topics to stakeholders.
• Experience working with Agile teams and managing workload with minimal supervision.