Technician, Management Information Systems SY 2025-26 (NBOE)

NEWARK BOARD OF EDUCATION
HUMAN RESOURCE SERVICES
765 BROAD STREET, NEWARK, NEW JERSEY 07102
ROGER LEON, SUPERINTENDENT

TECHNICIAN, MANAGEMENT INFORMATION SYSTEMS
Division of Information Technology

(Pending availability of funds and Board of Education approval)

The Superintendent invites qualified and interested persons to apply for the position of Technician, Management Information Systems within the Division of Information Technology.

This title is governed by the New Jersey Civil Service Commission; meaning that a candidate for this position will be placed as a provisional employee. Upon hire, the employee will be required to complete a 90-Day Working test period during which the employee's performance will be evaluated. Employee must successfully complete the designated probation period in order to remain in the position as a permanent employee.

DEFINITION:  Under supervision of a supervisory official assigned to a program or operational unit having responsibility for a specific, existing information processing system operation, implements and monitors management information systems used to compile, store, retrieve, and process varied types of financial, program, or other information unique to the unit; operates computers and related equipment controls; analyzes and troubleshoots information processing program or system error conditions; updates and analyzes application software problems; performs system maintenance; OR under supervision of a supervisory official in a client/server environment, installs hardware and software on servers or workstations; performs basic and repetitive levels of help desk responsibilities; performs other related duties as required. 
 

Note: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
 

Note: Positions in this class are responsible for the system that processes program/operational data and information involving analysis and interpretation of the information system. This title is not intended to classify positions solely responsible for entry and retrieval of data.
 

QUALIFICATIONS AND REQUIREMENTS
1.    Completion of sixty (60) semester hour credits from an accredited college or university.
2.    One (1) year of experience in work involving information systems including responsibility for gathering, compilation, retrieval, maintenance, and distribution of financial, management, and/or other technical information in a public or private organization, or in providing user support and solving user problems in a help desk or related environment.
3.    Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Note: Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. 
 

Note: Twenty-four (24) semester hours credits in Computer Science, Information Technology, or a closely related field from an accredited college or university may be substituted for up to two (2) years of the required education.
 

BASIC FUNCTIONS AND RESPONSIBILITIES
1.    Acts as a communication link between departments and agency supervisors and/or administrative staff in terms of providing technical assistance on detail program queries regarding the reporting of case information.
2.    Monitors and performs prompt preparation of input documentation.
3.    Establishes effective lines of communication with agency supervisors to maintain quality standards of reported data and necessary corrective action identification.
4.    Develops file layouts for user applications.
5.    Determines the distribution of output reports and assists agency supervisory personnel in the interpretation of the results of the reports.
6.    Guides, schedules, and takes corrective action on source documents.
7.    Ensures that proper batch controls are maintained by the agencies.