Process and System Transformation - Learning Lead (Change Management) (Remote)

Date Posted:

2024-11-12

Country:

United States of America

Location:

UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.   

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Corporate, Enterprise Services team:

About oneRTX: Process & Systems Transformation (PST)

RTX launched oneRTX focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. This will include several major, multi-year initiatives that align to our goals as a company and optimize how we work, operate and deliver to our customers to achieve our full potential. With processes optimized and harmonized, will reduce cost, effort and improve performance as we break down silos and establish consistent ways of working.

The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. 

The strategic definition and design phase has primarily concluded and is now entering the initial blueprinting, build and support phases. oneRTX│PST project hubs are based out of Farmington, CT and Dallas, TX with Integration Workshops planned to be executed in Tucson, Tewksbury, East Hartford, Montreal, Cedar Rapids, and Charlotte.  Some travel will be required.

Job Description

The oneRTX│PST Organizational Change Management (OCM) team will be working to provide a structured and scalable approach to managing change for our employees.  We create and execute strategies for stakeholder engagement, communication, training and sustainment.  We increase user readiness and help mitigate risk to ensure the smooth adoption of new processes and systems.

We are seeking a dynamic and experienced leader to drive the overall change management education & training strategy for this high-impact business transformation project that will shape the future of our organization. 

Ability to travel ~25% . 

What You Will Do

As the Learning Lead you will work collaboratively across the OCM team and with our integration partners to design, develop, and deploy comprehensive education and training programs that facilitate employee adoption of new processes and systems. You will work closely with our project integration partner, cross-functional teams and stakeholders at all levels to ensure employees are equipped with the skills and knowledge necessary for a successful transformation.

Develop Training Strategy:

• Design a training strategy aligned with the change management goals of the transformation project

• Conduct periodic training needs analyses to identify skill gaps and create tailored learning programs for different user groups

Create and Deliver Training Programs:

• Lead the development of a variety of training materials, including e-learning modules, webinars, live workshops, user manuals, job aids and hands-on training sessions to reach a diverse workforce

• Coordinate and deliver training sessions for super-users, end-users and technical teams, ensuring they understand the new processes, systems, and technologies

• Coordinate and deliver specific training for project staff as required (e.g., onboarding, data governance)

• Partner with OCM team, partners and project leadership