Director of Space Planning

POSITION SUMMARY:

Under the direction of the Sr. Director of Real Estate and Planning provides general management, supervision, and professional direction to a comprehensive facilities organization. Manages the overall planning and allocation of space in a manner that balances the immediate space demand, future growth projections, and the cost effective and efficient utilization of a high demand and high cost, and yet scarce organizational resource. Manages in house and outside resources for the purpose of effectively addressing project design, move coordination, space planning and project management needs and ensuring that all hospital standards are met.  Manages the Facilities environment design, aesthetics, wayfinding, accessibility, and furnishings.

Position: Director of Space Planning       

Department: Real Estate and Facilities

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Constantly strives to provide timely and consistent high quality patient focused care.
• Core Values - Utilizes the Hospital’s Cultural Beliefs in all interactions, as training standards for staff, as the basis for decision-making and to facilitate the Hospital’s mission.
• Consistently demonstrates respect for patients, visitors, members of the community, tenants, employees, students and staff and requires the same of members of the department.
• Collaborates with other staff members with the common goal of exceeding the expectations of our patients and other customers by providing the highest quality of customer service and hospitality.
• Seeks new ideas, expands knowledge base, and is innovative and aware of changes in the healthcare industry with the goal of constantly improving customer service and the environment it is provided in.
• Manages the constant changes in the work place and provides more efficient service delivery through employee cross-training and the consolidation of functions.
• Demonstrates and fosters the values of Loyalty, Honesty, and Integrity within the Department
• Knowledge of workplace trends and space optimization practices
• Safety - Ensures that all job duties are performed in accordance with all accepted and standard safety procedures to ensure that a safe and comfortable environment is maintained for patients, visitors, tenants, employees, vendors, staff and students.

• Ensures safe and clean working environments in order to eliminate accidents and abide by Boston Medical Center and departmental policy and procedures.
• Responsible for ensuring all standard Hospital safety regulations as well as those of all regulatory authorities having jurisdiction are followed.

Principal Duties and Responsibilities

• Develops and recommends planning guidelines and procedures for the development of the Hospital's capital budget program related to maintenance of the campus, and manages the program throughout the process of development, approval, and implementation.
• Develops and implements, or recommends policies and procedures for facilities design standards and furnishings.
• Manages a planning and design program in support of organizational objectives.
• Coordinates with other managers concerning accomplishment of construction renovation, and move coordination.
• Administers, inspects and accepts work performed by contract, approves payments of contracts and invoices.
• Maintains and improves upon the Hospital’s space management database for tracking of allocated space, Medicare cost reporting, and leasing activities.
• Establishes departmental goals in collaboration with subordinates, peers, and senior management.
• Provides project management services as needed

Management of Quality of Operations & Maintenance

• Jointly responsible for “Design Standards” for new construction and renovation projects with the Senior Director of Facilities and the Senior Director of Design and Construction.
• Responsible for measurement of quality and reporting of same.
• Disperses and/or manages service requests as received in the work order system. 

Space Management

• Supervises the establishment of standards for furniture, equipment, art work, graphics, signage, finishes, etc., in conjunction with Construction, Facilities, Environmental Services, Infection Control and Safety. Ensures standards comply with applicable federal, state and municipal regulations, codes and professional guidelines. Maintains documentation of compliance.
• Ensures the maintenance of the hospital's space inventory program on AutoCAD, which provides information on departmental areas and facilities for reimbursement purposes.
• Works with the Sr. Director of Real Estate in monitoring projects through all phases in ord