Senior Manager, Vendor Data Management

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Senior Manager – Vendor Data Management is a high impact role, you will lead advance analytics tools/reports, work with other partner to create insightful interactive dashboards, vendor oversight related to the contract service level agreements, performance guarantees, and reporting timelines. Establish clear Key Performance Indicators (KPIs) for vendor performance and data management, regularly review vendor performance against SLAs, and utilize technology to centralize vendor information and automate data capture. Provide insight into complex vendor problems and track to resolution. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Subject matter expertise in technical solutions for the healthcare industry while bringing your analytical skillset. You will have the opportunity to own projects and workstreams while also collaborating with a broad range of stakeholders throughout the organization.

Candidate will need to exercise considerable latitude and subject matter expertise in determining objectives and approaches to assignments. Responsibilities include: Accountability for vendor data and vendor processes to collect vendor data specific to Members' benefits. Market scan for vendor solutions for new and innovation benefits. Set up/onboard new vendors on the vendor database to provide required monthly reporting. Set up procedures, technologies, and benchmarks to track data quality and identify potential issues, including data accuracy, completeness, and timeliness. Build and maintain positive relationships with vendors. Develop vendor scorecard focusing on financial, customer satisfaction, and learning & growth perspectives, using key performance indicators (KPIs) to track progress and identify areas for improvement in real time. Monitor open commitments and follow up with vendors for audits, reporting, invoicing, and reconciliation.

Required Qualifications

5+ years of prior healthcare vendor relations, project management and reporting experience.

5+ years of management consulting experience or 5+ years of Medicare or Medicaid benefit and financial analytics experience required.

5+ years of experience in the Medicare, Medicaid, or pharmaceutical industry.

Ability to synthesis financial data from trend, seasonality and unique outliers perspective while presenting reasoning behind the emerging experience.

Ability to present complicated analyses and concepts in a simple manner, and to communicate insights and recommendations to leadership.

Prior experience in Medicare or Medicaid data analysis and vendor management, finance, procurement, or contracting

Proficiency with Microsoft Office applications including Word, Excel, PowerPoint.

5+ years’ experience using data visualization tools such as Tableau or Power BI

Experience in data management, product management, or vendor management.

Working knowledge of advanced analytical approaches and best practices for database development and design

Strong analytical skills and proficiency with relevant software and databases

Strong technical, verbal, and written communication skills

Strong attention to detail and organizational skills

Strong sense of accountability

Strong experience with data quality management and data governance

Highly motivated self-starter and problem solving passion that requires minimal guidance

Must be passionate about contributing to an organization focused on continuously improving healthcare experiences

Preferred Qualifications
Master Degree in data/technology or Finance

Knowledge of Structured Query Language (SQL)
10+ years of experience with databases and database management

5+ years of experience in Web and Internet applications demonstrating the ability to utilize technology tools

Education

Bachelor’s Degree, preferably in Analytics, Statistics, Finance, Economics, or other business-relate