Academy Operations Manager

Description

OUR MISSION...

To create meaningful changes in the lives of individuals with disabilities and their families through the use of evidence based practices and dedicated service providers.

Behavioral Health Allies provide services to individuals with a variety of disabilities varying from 18 months through adulthood. We address the needs of families, schools and agencies by conducting assessments, developing and providing intervention as well as training, while utilizing the principles of Applied Behavior Analysis and Positive Behavioral Intervention & Supports.

Why Choose BHA?

· Employee-centric culture that prioritizes the well-being and development of its employees

· Comprehensive training and support

· Focus on collaboration and teamwork

· Commitment to growth and opportunities for advancement

· Competitive salary and benefits

· Meaningful service and advocacy work with regional leader in behavioral health

POSITION SUMMARY: At BHA Academy, the Operations Manager plays a vital leadership role in ensuring the Academy operates safely, efficiently, and in alignment with our mission to provide transformative educational and behavioral support for students with diverse needs.

Grounded in our Core Values—Compassion with Purpose, Structure Builds Safety, Professionalism in Every Moment, Positivity Drives Progress, Education is Empowerment, Consistency Creates Change, Reunification is Our Mission, and Advocacy Through Action. The Operations Manager leads with integrity, accountability, and care.

This position ensures operational excellence through effective supervision of staff, safety and crisis management, regulatory compliance, and collaboration with clinical and educational leadership. The Operations Manager is a culture carrier who builds systems that create stability, empower people, and ensure every student and team member can thrive.

QUALIFICATIONS:

Education & Experience:

• Bachelor’s degree in Educational or Organizational Leadership, Business Management, or a related field required, Master's degree preferred.
• Minimum 5 years of management experience (education, behavioral health, or related field preferred).
• Demonstrated success in leading teams, managing operational systems, and fostering a culture of accountability and collaboration.

Skills & Competencies

• Strong interpersonal and communication skills.
• Organizational and time management proficiency.
• Emotional resilience and professionalism in high-pressure situations.
• Strong leadership, organizational, and time management skills.
• Excellent verbal and written communication abilities.
• Knowledge of crisis management, safety, and compliance standards.
• Ability to handle high-pressure situations with professionalism and composure.
• Proficiency in Microsoft Office and data management systems.

Requirements

KEY RESPONSIBILITIES:

Compassion with Purpose

· Lead with empathy and strength—balancing care for students and staff with high expectations for performance and accountability.

· Foster a trauma-informed culture where staff feel supported to meet the diverse needs of students.

· Model calm, compassionate leadership during crises and serve as a steady resource for staff and families.

· Implement strategies to control and reduce operational costs without sacrificing quality or compliance.

Structure Builds Safety

· Oversee day-to-day school operations, ensuring safe, predictable, and efficient systems for all Academy functions.

· Maintain structured processes for staff schedules, training, compliance, and communication.

· Ensure facilities are clean, organized, and conducive to learning and emotional regulation.

· Oversee maintenance and building needs in coordination with internal teams and external vendors.

· Develop and maintain systems and procedures that promote operational excellence and ensure alignment with organizational goals.

· Manage operational budgets and resource allocation to ensure cost-effective and compliant program functioning.

· Approve building expenditures and prepare monthly financial summaries for leadership.

· Identify and implement efficiency improvements without compromising quality or safety.

Professionalism in Every Moment

· Model integrity, respect, and consistency in all interactions.

· Supervise and coach paraprofessionals, crisis support staff, and operational personnel, ensurin