Academic Advisor MSW Online Program

Position Summary: The Academic Advisor MSW Online program will provide academic advisement to students in the MSW Online program option. The Academic Advisor MSW Online program will work with the Associate Dean to assist students with their plan of study, barriers to registration, and processing leave of absence or withdrawals. The Academic Advisor MSW Online program will oversee referrals to student services, faculty, or other Yeshiva University services to resolve student issues. The Academic Advisor MSW Online program will also work directly with the Registrar's office staff. The Academic Advisor MSW Online program will prioritize student retention and support to students with provisional admission, on probation, or in danger of failing. Position Responsibilities: 

• Assist and support students with provisional admission, on probation, or in danger of failing
• Assist students to follow and update their plans of study/roadmaps
• Provide advisement meetings as needed/requested prior to registration each semester
• Provide academic advisement to students in MSW online program

Work with the Associate Dean to resolve unique plan of study issues:

• The need for an Independent/Direct Study
• The need to resolve an incomplete grade
• Student requests to substitute courses
• Student requests to transfer credits
• Student transfers to and from other Wurzweiler program options
• Student comportment issues
• Academic struggles/risk of dismissal from the program

Intervene when a student encounters a barrier to registration:

• Refer students to appropriate unit(s) when they have a hold on their account

Monitor course registration numbers and decide if:

• If the advisor needs to request that the Associate Dean add more sections of the desired course
• If an over-tally is permitted (based on enrollment) request approval from that course instructor
• Work directly with the Registrar’s Office staff to resolve barriers to registration
• Process student requests to audit a course (requires Associate Dean and instructor’s signatures)

Assist Students with:

• Processing a Leave of Absence or Withdrawal from school
• Accessing Yeshiva student services
• Referrals to the appropriate staff/faculty to address questions or resolve issues

Refer students to the Associate Dean who express dissatisfaction with:

• A course
• An instructor
• Practicum Placement
• Registration Process
• Services from other departments (Office of Disabilities, Office of Student Finances, etc.)

Learn and use the Yeshiva Success Network/Starfish to:

• Manage and track student information
• Evaluate degree requirements
• Facilitating completion of requirements for advanced certificates

Experience & Education Background:

• Bachelor’s degree required; master’s degree preferred.
• At least 3-5 years of administrative experience are required.
• An equivalent combination of education and experience will also be considered.

Skills & Competencies: This position requires the following skills:

• Adept interpersonal skills.
• Capacity to generate professional correspondence in a timely fashion.
• Proficient in the use of Microsoft Word, Excel, and PowerPoint.
• Ability to quickly learn and become proficient in new software and technology.
• Well-organized, flexible
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, acting proactively, resourcefully and efficiently
• Maintain confidentiality of documents and information.
• Demonstrate good judgment, initiative, and attention to detail.
• Strong customer service, communication, and organizational skills

Salary Range: $65,000 - $65,000 About Us:

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan, and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do, and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an e