Technical Program Analyst

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Risk & Identity Solutions (RaIS) Product Development is a key component of the Visa Value Added Services Product Development organization. The RaIS team provides consumer authentication solutions involving verification of identity and user authentication to enable secure, low friction payment experience. Team also provides valuable risk insights that translate into actionable responses by credit card issuers and payment processors to prevent payment fraud. The solutions are extensively used by card issuers, merchants and acquirers on subscription basis and there is a constant increase in adoption across the globe. Our application development is on the cutting edge of technology, and we are viewed as innovative leaders within our industry.

Our scrum masters are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery into our production systems. Our home-grown methodology is aligned with Scaled Agile (SAFe) and helps ensure delivery of prioritized features on a predictable quarterly cadence.

Essential Duties and Responsibilities

• Key resource to lead/support end-to-end planning and execution of one or more projects and/or Agile teams that are part of a larger program. Contribute to and facilitate negotiations on scope, schedule, budget, risks, releases and communications.

• Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems. 

• Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives. Understand product strategy and benefits of key deliverables in area of responsibility.

• Work with product owner to promote and contribute to the improvement of the product backlog

• Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies

• Facilitate discussion and conflict resolution

• Coach team in estimation techniques

• Shield the team from outside distractions and interferences

• Track and remove impediments for the team

• Develop metrics and reports using Jira to help the team understand its health and progress and to set goals

• Lead and coach team in its Agile adoption

• Lead Agile release planning

• Ensure clear communication and collaboration among the Product Owner and members of the Development team   

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa does not support immigration for this role.

Visa is not offering relocation assistance for this role.

Qualifications

Basic Qualifications:
•2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 1+ years relevant Program/Project Management experience
• Knowledge about Agile techniques like: User Stories, Continuous Integration, TDD, Continuous Delivery, Pairing, Automated Testing
• Good prioritization, negotiation and communication skills
• Experience with other Lean/Agile framework and methods, i.e.: Kanban, SAFe, XP, etc
• Strong written and oral communication skills
• Decisive but inclusive decision making in a fast-paced enviro