icebreaker: Sales Associate - Outlet Vancouver

Join the icebreaker Family  

Founded in 1995 in New Zealand, icebreaker is a pioneer of ethical and sustainable natural performance apparel. Now a part of the VF Corporation, icebreaker continues to challenge the status quo while championing natural, transparent, and responsible ways to do business.  

icebreaker looks to nature for the answers and for innovative ways to do more with less. Working with  

what nature provides and adapting as nature does, icebreaker enables consumers to join a movement  

towards choosing natural and preserving our planet for generations to come. We are on a mission to be Plastic Free by 2023 and transition all our apparel to merino or plant-based fibers – and we are 91% of the way there! To learn more about icebreaker click here.  

We’re a community of passionate, authentic, and adventurous achievers! Today, we’re a global brand  

with a diverse team across the Globe. We strive to celebrate those differences and create an inclusive  

culture where all are welcome.  

Sales Associate  

• As a passionate and dedicated Sales Associate, you will thrive in an energetic environment as  

the face and voice of the brand.  

• You will deliver an elevated and authentic shopping experience for our customers by  

contributing as a team member and being knowledgeable and passionate about our brand and  

products.  

• As a valued team member, you should have a passion for building engaging relationships with  

customers, selling and building loyalty for the brand.  

How You Will Make a Difference  

• What you will do: You will demonstrate a customer centric mindset by presenting products in a  

compelling way consistent with our brand experience guidelines and modeling selling behaviors  

with a passion for the brand, customer, and product. You will deliver individual sales goals that  

contribute to team and store success.  

• How you will do it: You will work collaboratively as team player, maintaining an optimistic,  

positive attitude and being flexible to the changing needs of the customer and the business. You  

will adhere to policies and procedures, standards and practices and company directives. You will  

protect company assets and comply with safety, security, and shrink avoidance policies and  

programs. You will report all concerns to management  

• What success looks like: You successfully meet and exceed sales results and business goals by  

offering solutions and inspiration to customers, and consistently providing an excellent  

consumer experience. You model authentic behavior that respects the backgrounds,  

experiences and cultural differences of others as part of our inclusive store environment.