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Principal/ Senior Principal, Media Strategy and Operations
Transparent PartnersUnited Statesfull_timeVerifiedPosted 14 Jul 2025
About the role
Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape.
Practice OverviewThe Media Strategy and Operations practice is a mix of Client Service, Business Development and Operational Support. MSO practitioners:
Ownership: Possess the leadership capacity to hold all parties accountable. This includes self-accountability to maintain end to end ownership of projects, ensuring budgetary goals are achieved. Credibility: Relentlessly pursue the development of client relationships, striving to reach trusted advisor status. Earning client confidence through demonstrated ability, constantly adding value and repeated examples of dependability. Leadership: Are big thinkers who can guide our clients to new heights by providing strategic thought leadership. Unafraid to challenge the status quo and offer up bold, disruptive ideas. Empathy: Attack problems from the client’s point of view and keep their interests, attitudes and priorities top of mind. Seeking to understand through focused listening and serving as a client’s voice to third parties. Clarity: Make the complex understandable by simplifying technical jargon, decluttering broken processes and eliminating ambiguity. Carefully articulating and crystallizing recommendations through a collaborative and iterative process. Curiosity: Maintain an innate desire to learn - both the client's business challenges, and emerging trends and capabilities to better inform the approach. Asking thoughtful questions that reveal opportunities.
Position OverviewThis position contributes to business growth through the creation and maintenance of client relationships. They are responsible for gathering and synthesizing client inputs, identifying key areas of opportunity, organizing and aligning the organization around a clearly defined vision and ultimately, delivering results. The MSO Principal must understand category dynamics, client-specific challenges and emerging capabilities within the marketplace. They manage all client communications- weekly status, ongoing email discussions and deliverable presentations as well as cross-functional resources required to deliver the project in-full.
Practice OverviewThe Media Strategy and Operations practice is a mix of Client Service, Business Development and Operational Support. MSO practitioners:
Ownership: Possess the leadership capacity to hold all parties accountable. This includes self-accountability to maintain end to end ownership of projects, ensuring budgetary goals are achieved. Credibility: Relentlessly pursue the development of client relationships, striving to reach trusted advisor status. Earning client confidence through demonstrated ability, constantly adding value and repeated examples of dependability. Leadership: Are big thinkers who can guide our clients to new heights by providing strategic thought leadership. Unafraid to challenge the status quo and offer up bold, disruptive ideas. Empathy: Attack problems from the client’s point of view and keep their interests, attitudes and priorities top of mind. Seeking to understand through focused listening and serving as a client’s voice to third parties. Clarity: Make the complex understandable by simplifying technical jargon, decluttering broken processes and eliminating ambiguity. Carefully articulating and crystallizing recommendations through a collaborative and iterative process. Curiosity: Maintain an innate desire to learn - both the client's business challenges, and emerging trends and capabilities to better inform the approach. Asking thoughtful questions that reveal opportunities.
Position OverviewThis position contributes to business growth through the creation and maintenance of client relationships. They are responsible for gathering and synthesizing client inputs, identifying key areas of opportunity, organizing and aligning the organization around a clearly defined vision and ultimately, delivering results. The MSO Principal must understand category dynamics, client-specific challenges and emerging capabilities within the marketplace. They manage all client communications- weekly status, ongoing email discussions and deliverable presentations as well as cross-functional resources required to deliver the project in-full.
Position Qualifications
- 4-year college degree in a related field, MBA a plus
- 5+ years of Agency (Media Strategy and/or Buying), MarTech/AdTech or Brand experience
- Experience across media (paid & owned) taxonomy and tagging tools and processes
- Experience with integrations between media and creative (processes, tools (e.g. DAM), and measurement)
- Understanding of budget planning and management
- Ability to take initiative and work in collaboration with internal team as well as external partners (brands, agencies and platforms)
- Proven history of successfully managing projects and accountability across various cross-functional teams (marketing, product, engineering, finance) and meeting timelines
- Demonstrable experience actively participating in and facilitating meetings (internal and client facing) with intention and end goal in mind
- Experience developing work back schedules used to guide a cross-functional team toward a common end goal, keeping in mind the time, effort and dependencies required to get there. Workflow design and tool (Screendragon, Workfront, Asana, Jira, etc.) experience is a bonus!
- Ability to actively listen, demonstrate understanding and distill and disseminate that information appropriately across relevant parties
- Excellent time management and organizational skills with an eye for detail, while being able to see the big picture and keep the end goal in mind
- Strong communication skills – both written and verbal
- Capable of simplifying complex concepts for broader group understanding
- Demonstrable experience supporting, managing and/or implementing strategies around data or technology solutions
- Experience building relationships across a distributed workforce
- Capable of maintaining a professional demeanor, representing our company values during challenging interactions and fair when making decisions
- Demonstrates flexibility, eagerness to learn and genuine desire to contribute
Responsibility: Relationship Management
- Be the primary point of contact for both internal and external stakeholders- developing relationships with targeted stakeholders inside client, agency and platform organizations
- Know the client inside and out. Use all available resources to develop a deep level of kn
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