Mgr Train Ops I - 90110744 - Wilmington
AmtrakAbout the role
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
The Manager of Train Operations is responsible for the day-to-day and long-term operations of the Movement Office. The position is responsible for supervising and coordinating the movement of trains and M/W equipment within the constraints of NORAC Operating Rules, Timetable/Special Instructions and applicable operating instructions and procedures including FRA regulations. This responsibility includes communication with interlocking stations, other movement offices, clerical forces, freight and commuter railroad control centers and field supervision, both transportation and engineering.
The position is responsible for cost effective utilization of train movement personnel, monitoring attendance and will help develop effective training programs for employees. The incumbent must closely and continually monitor the performance of employees to ensure compliance with operating rules and procedures and have responsibility for conducting disciplinary investigations. The incumbent will monitor daily track usage, as well as major track projects. The Manager of Train Operations will assist in recovery from service disruptions and must fill in for the position of CETC Assistant Superintendent of Operations when necessary.
This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and inalignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.
Essential Functions
- Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation Rules, Timetable/Special Instructions and applicable operating instructions and procedures including FRA Regulations
- Conducts audits and compliance events on Dispatchers, Assistant Chief Dispatchers, and Block Operators for compliancy within the operating rules. Oversees the clerical staff to ensure compliancy with delay and data entry. Ensures all requirements are met within the testing programs.
- Communication with interlocking stations, other movement offices, clerical forces, freight and commuter railroad control centers and field supervision-both transportation, mechanical and engineering.
- Responsible for cost effective utilization of train movement personnel, monitoring attendance and will help develop effective training programs for employees. He/ She must closely and continually monitor the performance of employees to ensure compliance with operating rules and procedures and have responsibility for conducting disciplinary investigation.
- Works with CNOC to develop alternative operating plans in the event of service disruptions so that passenger inconvenience is minimized, equipment is re-balanced, and locomotives have sufficient fuel.
- Plan daily track usage, as well as major track projects.
- Assist in recovery for service disruptions.
- Must be capable of filling the position of Assistant Superintendent of Operations, when necessary
Minimum Qualifications
- Bachelor’s degree in business, Transportation, Logistics or related field of study OR an equivalent combination of education, training and work experience.
- Plus 3 years of relevant experience
Preferred Qualifications
- Bachelor’s degree in business, Transportation, Logistics or related field of study OR an equivalent combination of education, training and work experience.
- Plus 5 years of relevant work experience.
- Qualified on physical characteristics of territory and prior experience as an Assistant Chief Train Dispatcher
- Prior functional experie
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