Emergency Room Medical Receptionist (61928)

General Summary:

A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. Crucial Care provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.

Description of Essential Duties:

Under the direction of the Front Office Supervisor, the Patient Services Specialist is responsible for:

• entering new patients into the patient database

• verifying insurance

• getting authorization from insurance companies

• putting together patient charts

• scheduling patient appointments

• collecting copays and contracted rates from patients

• coordinating admissions

• auditing charts for completeness and obtaining any missing information from the clinical team

• Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance

Job Requirements:

Education:

High School

Experience Years:

0 Years

Experience Type:

• High School diploma or equivalent

• Active BLS certification strongly preferred

• Previous patient services experience in a medical office setting preferred

• Must successfully pass a Level 2 background screen and drug test

• Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)

• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)

• Able to stand and work up to 12-hours in a day

• Legibly write English, clearly speak English and proficiently read English

Certifications/Licenses:

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Travel: Negligible