Server - TAO Los Angeles

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience.  Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. 
 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipate and accommodate the needs of the guests. 
• Maintain general cleanliness of assigned stations and the entire venue. 
• Provide professional and attentive service at all times. 
• Presents menus, answers question, and make suggestions for all food and beverage items. 
• Informs guests of all food and beverage specials, with prices. 
• Required to solicit any allergy or dietary restrictions from each guest. 
• Accurately enter all orders into the POS system and follows proper cash/payment card procedures. 
• Ensures the delivery of all food and beverage to the guests. 
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player. 
• Possesses in-depth knowledge of all food and beverage menus and the company. 
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards. 
• Complies with Department of Health and company sanitation standards. 
• Works as part of a team and provides help and support to all fellow team members. 
• Accurately completes all end-of-shift financial procedures. 
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs. 
• Properly sets-up floor and other opening/closing procedures as directed by management, including:  
  • Ensures all tables, chairs and banquettes are clean and free of debris 
  • Sets tables with proper settings 
  • Wipes down chairs, tables, and banquettes 
  • Stocks side-stations with prescribed supplies            
  • Performs opening side-work as prescribed 
  • Performs closing side-work as prescribed 
• Reports all breakage, and damage of equipment or furniture immediately to management. 
• Attends and participates in daily pre-service meetings. 
• Attends and participates in any training sessions or departmental meetings. 
• Learn by listening, observing other team members, and sharing knowledge while leading by example. 
• Portrays a positive and professional attitude. 
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 
• Works as part of a team and provides help and support to all fellow team members. 
• Assist and/ or complete additional tasks as assigned. 
   

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue dining room server training 
   

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience. 
• Previous dining room experience. 
• Previous experience in a high-volume restaurant/nightclub/lounge. 
   

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able