Product Manager, Payments – Bilingual (English/Spanish)

Role Responsibilities

The Product Manager, Payment will define, enhance and document Payments (Funds-Out) product requirements and own projects end to end delivery.

• Collect business requirements from stakeholders, write stories, elaborate them to scrum teams, Initiate and obtain CLIP (Compliance, Legal, Infosec, Privacy) approvals, support story delivery life cycle and accept or reject sprint results.

• Run technical assessment of assigned project, enhancement or fix, lead product requirements alignment and development, ensure delivered product quality meets stakeholders’ and customers’ needs.

• Interact with other internal departments to formulate recommendations and actions

• Participate in all Agile team ceremonies

• Collaborate with QA, UAT and Production testers, define test cases and acceptance criteria.

• Support the project handover to operations, regional teams and other stakeholders

• Upload all change initiated supporting documentation to defined repository (Jira, Sharepoint)

• Before and during the scale phase identify and drive process and productivity improvements to enhance operational effectiveness and service quality 

Role Requirements

• Graduate degree in business or engineering 

• 5+ years in product management or product owner experience

• 3+ years of global payments product (funds disbursement or payments processing) experience, or equivalent 

• Experience in Agile processes and frameworks – Scrum, Kanban, Safe 

• Experience in Agile tools such as Jira, Confluence, etc. 

• Strong communication and presentation skills 

• Ability to effectively communicate business requirements 

• Ability to manage and prioritize multiple projects and tasks independently

• Speaking Spanish (B1 and higher)

Work Shift 

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. 

Your United States – Specific Benefits Include 

• Medical, Dental and Life Insurance  

• Tuition Assistance Program  

• Parental Leave  

• One day volunteer time off  

• $0 Money Transfer Fee Discount Code – Quarterly  

• Recognition Program “Game Changers”  

• Employee Discount Program  

• Global Adoption Assistance  

• Global Scholarship Awards Program  

• 401K plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary 

The base salary range is $125,000 - $146,000 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. 

Other Details 

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in orde