Database Coordinator

Job DetailsJob Location: Bay Area Church - League City, TX 77573Position Type: Part-TimeEducation Level: High School Diploma or EquivalentJob Shift: WeekdayJob Category: Information TechnologyPosition:  Database Coordinator

Classification:  Part-Time, Hourly, Non-Exempt (28 hrs/week)

Primary Reporting Relationship:  Executive Director of Operations

Ministry Area:  Church Staff, Operations Team   

Interfaces: Church, school, and preschool staff members, volunteers, contractors, vendors, and other stakeholders as identified and appropriate

Job Purpose:  The Database Coordinator is responsible for maintaining the accuracy, integrity, security, and effectiveness of the church's constituent relationship management (CRM) database. This role ensures that member, attendee, volunteer, donor, and ministry records are complete and up to date, enabling effective ministry, communication, reporting, and strategic decision-making. The Database Coordinator partners with ministry leaders and staff to develop best practices for data management while supporting the church's mission through accurate and actionable information. This role is also the primary trainer for staff on the database and data entry.

Employee Profile:  

A committed and active member of Bay Area Church, or willing to transfer church membership if hired
A strong, clear Christian testimony 
A lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him daily
Acceptance, agreement, and compliance with Bay Area Church’s Statement of Faith and Standard of Conduct

Major Responsibilities:

Maintain the church database by entering, updating, auditing, and correcting member, attendee, volunteer, donor, and household records
Develop and enforce data-entry standards, procedures, and quality-control measures to ensure database accuracy and consistency
Process and manage data imports, exports, deduplication, and record merges
Build and generate reports, dashboards, mailing lists, and analytics to support ministry leaders, executive leadership, and church-wide initiatives
Support online forms, event registrations, volunteer applications, and other data collection processes
Collaborate with ministry departments to understand reporting needs and provide meaningful data insights
Train church staff and ministry leaders on database procedures, best practices, and system functionality
Troubleshoot database issues and serve as the primary point of contact for database-related questions and support
Maintain database security by managing user permissions and ensuring compliance with privacy and data protection policies
Coordinate with IT and software vendors regarding system updates, enhancements, integrations, and troubleshooting
Assist with annual reporting, membership reconciliation, attendance tracking, giving records, and organizational metrics
Document database procedures and maintain current process documentation
Support special projects related to church management software, data migration, and ministry technology initiatives
Perform regular database audits to ensure data integrity and identify opportunities for process improvement
Other duties as assigned by the Executive Director of Operations

Success Measures:

Success in this role is demonstrated by:

Maintaining a highly accurate, organized, and secure church database
Delivering timely and reliable reports that support ministry decision-making
Reducing duplicate and incomplete records through proactive data management
Providing excellent customer service and training to church staff
Continuously improving database processes, efficiency, and user adoption
Supporting ministry effectiveness through accurate, accessible, and actionable information
QualificationsQualifications:  

Associate's degree in Information Systems, Business Administration, Computer Science, or a related field preferred
Equivalent combination of education and relevant work experience may be considered
Minimum of 2–4 years of experience managing databases, CRM systems, or church management software
Experience working in a church, nonprofit, or ministry environment is preferred
Experience with church management systems (such as Church Community Builder - CCB) is highly desirable

Required Skills and Abilities:

Strong attention to detail with a commitment to data accuracy and integrity
Proficiency using MacBooks and Google Workspace
Proficiency in database management, CRM platforms, and Microsoft Excel, including advanced spreadsheet functions
Ability to analyze data and produce meaningful reports for ministry leaders
Knowledge of data management principles, database structure, and reporting tools
Strong organizational and time management skills with the ability to prioritize multiple projects and deadlines
Excellent problem-solving and critical-thinking abilities
Strong interpersonal and customer service skills with the ability to train and supp