AJO Senior Architect

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Location: Malvern, PA

Job Description

• Responsible for designing, implementing, and optimizing omnichannel customer journey solutions using Adobe Journey Optimizer (AJO).
• Design scalable end to end AJO architectures leveraging Adobe Experience Platform, Real-Time CDP, and Journey Optimizer
• Architect real time journeys, decision flows, triggers, and multichannel orchestration patterns.
• Configure Data Sources, Datasets, Schemas, Segments, Policies, and Journeys.
• Efficiently design journey flows in AJO and handle building blocks of marketing communication like email templates, fragments, assets and landing pages.
• Set up APIs, event forwarding, destinations, and extensions
• Work with engineering and data teams to ensure quality data pipelines for profile and event ingestion.
• Lead workshops, discovery sessions, and architecture discussions with stakeholders.
• Conduct performance tuning, troubleshooting, and solution optimization.
• Maintain documentation-architecture diagrams, data flows, technical designs, and operational guidelines
• Perform technically assessment of Emails, Content Blocks, Assets, Journeys in existing system and design a transformation solution to recreate the same functionality in AJO, effectively utilising Segments, Dynamic Content and Personalization features.

Required Skills

• 5 to 10+ years of experience in MarTech/AdTech architecture and enterprise marketing platforms with 2 to 3 years of experience in AJO.
• Strong hands-on expertise with Adobe Journey Optimizer and Adobe Experience Platform.
  Deep understanding of:
• Journeys and triggers
• XDM schemas
• Data ingestion (batch & streaming)
• Data Sources
• Real-Time Customer Profile
• Identity resolution
• Segment creation and activation
• Familiarity with Adobe ecosystem (e.g., RT-CDP, Target, Campaign, Analytics) is strongly preferred.
• Experience with projects that involve migration of any marketing communication systems to AJO is preferred.
• Knowledge with SFMC along with AJO is preferred.
• Strong problem-solving and analytical mindset.
• Excellent communication and stakeholder management skills.
• Ability to lead cross-functional teams.
• Comfortable working in agile environments.

The base compensation range for this role in the posted location is 100000 to 130000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs