GSOC Security Operator

GSOC Security Operator – Full Time

Former military / law enforcement encouraged to apply!!

Location: Boulder, CO

Rate: $25.00/HR

GSOC operators are responsible for monitoring security systems, responding to alerts, and coordinating security responses. They play a vital role in safeguarding an organization's assets and personnel by overseeing surveillance cameras, access control systems, and alarm systems. When alerts are triggered, operators assess the situation and take appropriate action, which may involve dispatching security personnel, contacting emergency services, or notifying stakeholders. Additionally, GVOP operators provide customer support by answering questions and resolving security-related issues.

What Your Day May Look Like:

• Real-time alarm system monitoring, responding in a timely manner.
• Monitors CCTV during emergencies or alarm clearing.
• Answers routine and emergency calls, including duress alarms, fire alarms, and door alarms. 
• Escalates to GSOC [FTES] life safety incidents, such as medical emergencies, natural disasters, and safety incidents.
• Dispatches field security to details such as unlocks or escorts.
• Triages GUTS tickets to ensure the requestor is connected to the correct department or team.
• Answers calls to ensure the caller is connected to the correct department or team. 
• Responds to emails with low to medium priority. 
• Documents a timeline and adds pictures to Vantage. 
• Creates and provides a narrative to Symmetry reports. 
• Creates GUTS, Buginizer or Skyvine tickets for issues.
• Documents all their phone call on GUTS for logging purposes.

What We Offer:

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, EAP, Plus 401K Options.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, Weekly Pay, Paid Training, & Free Uniforms. 
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

Position Requirements:

• 18 years of age or older. 
• High School Diploma or GED Required. 
• Standard computer / technology skills needed.
• Must be able to interact with a wide range of individuals in a professional manner.
• Must have great attention to detail and have the ability to remain vigilant throughout shift. 

All candidates must be willing to participate in our background check process.

See a different world.

EOE/M/F/Vet/Disabilities

#AF-NCRM

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.