Crisis Management Senior Analyst

General information

Career area Risk Work Location(s) 500 Woodward Avenue, MI, 601 S. Tryon Street, NC City Charlotte, NC Remote? No Ref # 20037 Posted Date 06-13-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Crisis Management (CM) Incident & Technology Management Senior Analyst is a member of the Crisis Management & Business Continuity (CMBC) team and will support the CM Incident & Technology Management function in developing, documenting, and executing incident response/crisis management processes and supporting CMBC’s use of threat and asset monitoring, emergency notification, and planning/response management tools. This role will actively participate in incident response to mitigate business disruption and will report to the Manager of Incident & Technology Management.

 

The ideal candidate is detail-oriented and innovative, has experience in day-to-day monitoring and incident response, situation reporting, risk assessment, and can build collaborative partnerships with key stakeholders—internal and external.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Support the CM Incident & Technology Management function and CMBC overall in executing its responsibilities.
• Develop, maintain, and execute effective monitoring, escalation, and response management procedures—supporting proactive identification of risks and potential crises—as well as management-level summaries and other materials.
• Build subject matter expertise to support the effective use of tools/technol