Sales Manager (SaaS – SMB & Mid-Market New Business)

Job Title: Sales Manager (SaaS – SMB & Mid-Market New Business)

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an additional Sales Manager to help us scale our revenue growth engine.

This is a front-line leadership role leading a team of full-cycle Account Executives focused on outbound new business acquisition. You'll drive alignment between rep performance and company-wide growth objectives while fostering a high-accountability culture rooted in clear expectations, fast feedback, and continuous improvement.

You won’t be managing from the sidelines. You’ll be in the trenches with your reps every day: reviewing activity, listening to calls, troubleshooting live deals, and removing roadblocks in real time. You’re the type of leader who knows what’s happening in your team’s pipeline without having to ask twice.

We’re doing something special here and this role will be critical in taking Prompt to the next level.

Why Work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn’t happen by chance; we’re a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn’t an investment bank. We work long hours when it’s needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren’t enthralled with patting ourselves on the back every day.

The Role

As Sales Manager, you’ll be responsible for developing, coaching, and scaling a team of full-cycle SMB/MM Account Executives who own the entire sales process from outbound prospecting through closed-won. You will drive alignment between individual performance and company-wide revenue goals, ensuring each rep knows exactly what great looks like, and how to get there.

You’ll set clear expectations, deliver fast and honest feedback, and create a culture of accountability and growth. This role requires more than motivation, it demands the operational discipline to enforce standards, the backbone to have hard conversations, and the focus to steer the team toward what matters most.

You’ll be in the action running stand ups, jumping into calls, troubleshooting deals, and helping reps focus on the right opportunities at the right time. You bring structure, clarity, and energy to the team and know how to motivate without overhyping.

Key Responsibilities

• Lead & Coach a team of full-cycle SMB/MM Account Executives focused on outbound prospecting and new business acquisition

• Drive Alignment between daily execution and company growth goals by setting clear expectations and holding reps accountable to performance metrics

• Enforce Pipeline Discipline through structured CRM usage, accurate forecasting, and weekly review cadences

• Own Deal Strategy Coaching by reviewing calls, troubleshooting live deals, and guiding outbound messaging

• Hire & Ramp top talent with a clear onboarding path to productivity

• Surface Frontline Insights to support outbound strategy—without getting pulled into cross-functional execution

• Sustain a High-Performance Culture through direct feedback, measurable standards, and consistent reinforcement of what great looks like

Minimum Requirements

• 5+ years of full-time people management, including 3+ years leading full-cycle SaaS Account Executives in quota-carrying roles

• Proven record of leading teams to exceed new business revenue targets in a high-velocity SaaS environment

• Skilled at translating sales performance data into behavior-based coaching that improves close rates and rep efficiency

• Demonstrated ability to run impactful sales and enablement trainings (e.g., call execution, pipeline management, HubSpot usage)

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