BenefitFocus Technical Integration Consultant

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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About Benefitfocus:​

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage, and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs. 

Get to Know the Opportunity:

An Technical Implementation Consultant is responsible for supporting Benefitfocus business partners as they work with clients to gather data integration requirements and deliver solutions that meet their data integration needs. This Consultant will work in conjunction with a Benefitfocus System Integrator partner and employers or carrier customers during an implementation or with existing customers when they encounter business events that may require changes to how data is exchanged with Benefitfocus. 

The Consultant will become familiar with Benefitfocus and industry standard and custom data integration approaches. A critical component to a successful implementation of the Benefitfocus Platform is ensuring on-time and high-quality data integration.

The Consultant will be working with business partners and customers (Human Resource, Benefits representatives, and leaders) to understand their business and technical requirements.  The Consultant will then work with Benefitfocus Engineering teams to relay customer requirements allowing the appropriate solutions to be developed. The consultant will finally coordinate a testing effort with the Benefitfocus System Integrator team, customer, and multiple internal departments to fully test the developed solutions and transition them to a production team.  This position requires a self-motivated, customer-focused professional with strong follow-through.  It also requires a strong technical aptitude to relay business requirements to technical software engineers.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. 

The Contributions You’ll Make:

• Evaluate customer requests to determine if existing solutions can be leveraged or if a new solution would be required
• Facilitate technical discovery sessions, standard integration and functionality overviews, trainings, and implementation project meetings
• Gather and understand a customer’s integration needs and position the right integration solution based on those requirements 
• Translate customer requirements and document accurate and concise requirements in an official requirements statement, refine<