Director, User Interface/User Experience

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 Agentic AI CRM — a unified platform where humans and AI agents work side-by-side on real-time data to drive customer success. The Salesforce Platform Organization is the foundation upon which all Salesforce products and customer customizations are built. We serve an incredible community of over 15 million developers, architects, and admins. From core declarative building blocks to advanced pro-code environments, our mission is to deliver frictionless, highly productive, and joyful developer experiences that bridge humans and AI agents.

About Salesforce User Experience

Our teams craft Salesforce’s enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.

You’ll build our product and feature vision by leveraging your skills in visualization, influence, and empathy. You’ll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You’ll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction.

Ultimately, you’ll make products that people love to use – tools that make a developer’s day more productive, a DevOps lead’s governance capabilities more powerful, and for all solution creators (from low-code admins to developers) the ability to deliver modern, flexible, agent-based apps and workflows. If you want to use your UX and engineering skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!

Role Description

We are seeking a visionary and results-driven Director of User Experience Design to lead the Salesforce Developer Experience (DX) Design team. In this high-impact leadership role, you will define and execute the end-to-end design strategy for Salesforce’s suite of professional developer tools.

You will oversee the user experience for game-changing innovations like Agentforce Vibes—our next-generation AI-driven developer canvas and agentic coding assistant—alongside core platform tools including Salesforce DX (SFDX), IDE extensions (VS Code/Code Builder), Lightning Web Components (LWC) tooling, Command Line Interfaces (CLI), and CI/CD developer workflows and tools.

You will manage and grow a world-class team of DX-focused Product Designers and Design Engineers. You will partner closely with Platform Product Management, Software Engineering, Architecture, and Technical Content teams to turn complex technical workflows into elegant, intuitive, and performant developer tools.

Responsibilities

1. Hands-On UX Leadership & Technical Vision

• Set the North Star: Formulate a multi-year user experience strategy for Salesforce Developer Tools, establishing a unified ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases.

• Build Instant Technical Trust: Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures.

• Lead by Doing: Balance strategic management with hands-on output. Actively build code-backed prototypes, conduct design and tech spikes, and experiment directly with emerging developer tooling patterns.

2. AI-Native Tooling & Agentic Innovation

• Pioneer AI-Driven Dev Tooling: Draw on deep, recent experience working with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools.

• Design Human-Agent Interaction: Lead the paradigm shift for autonomous agentic workflow