Medical Laboratory Technician or Medical Assistant

***SIGN ON BONUS ELIGIBLE FOR EXTERNAL CANDIDATES***

RIVERWAY CLINIC JOB DESCRIPTION

JOB TITLE: Medical Laboratory Technician

DEPARTMENT: Laboratory

REPORTS TO: Laboratory/Radiology Supervisor

DIRECTION OF OTHERS: None

POSITION PURPOSE:

Performs blood draws per provider orders. Performs routine testing for use in treatment and diagnosis of disease, in accordance with clinical and governmental standards. Excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.

QUALIFICATIONS:

Education/Experience:

MLT

1. High school diploma or equivalent issued in the United States. Those employees with only foreign educational documents must have them evaluated for equivalency to a US high school diploma, or college degree. (Please contact COLA for a list of evaluation organizations).
2. Training as a Medical Laboratory Technician (MLT) and certification from ASCP/BOC preferred.
3. One-year recent experience in an accredited laboratory preferred.

 

Medical Assistant

1. Medical Assistant having completed assistant program; or CMA with current AAMA certificate; or RMA with current AMT certificate.
2. High school diploma or equivalent. 

Skills and Abilities:

Organizes effectively

Establishes priorities

Understands regulations and procedures to administer patient care

Knowledge of medical equipment and instruments to administer patient care

Knowledge of common safety hazards and precautions to establish safe working conditions

Ability to maintain records, write reports and respond to correspondence

Skill in developing and maintaining department quality assurance

Maintain effective working relationships with patients, medical staff, and the public

Ability to react calmly and effectively in emergency situations

Ability to interpret, adapt, and apply guidelines and procedures

Ability to communicate clearly

Ability to work quickly under pressure

Works productively as a team player

POSITION RESPONSIBILITIES:

People: Teamwork

Assists in orientation and training of new personnel as assigned to ensure established procedures are clearly understood and followed. Documents training on the training checklist.

Participates actively in self-development and educational activities.

Handles patient’s questions, concern regarding procedures.

Identifies and works to resolve problems with other departments and individuals in a constructive manner.

Focuses on solving the problem, not blaming.

Effectively shares job knowledge with new employees.

Places team goals above own interests.

Health: Data and Quality

Prepares, analyzes, evaluates and documents patient specimens in various departments within the laboratory.

Communicates results (via telephone, paper or computer) to providers in accordance with laboratory procedures and policies.

Participates in quality improvement activities including analyzing proficiency testing samples, performs and documents quality control, monitors and distributes results according to established guidelines to ensure accuracy of tests performed in the clinic.

Performs phlebotomy and capillary punctures on patients to obtain samples for testing in accordance to lab policy and procedure.

Performs various clerical duties as assigned such as filing paper orders, result sheets, monthly paperwork (QA).

Prepares test orders and specimens for testing and/or transfer to reference laboratory.

Maintains proper use of standard precautions, protective barriers, use of aseptic technique and disposal of infections/hazardous waste.

Complies with Code of Conduct.

Identifies and responds to issues of confidentiality, performs within legal and ethical boundaries.

Complies with applicable legislation such as OSHA, CLIA and COLA standards.

Experience: Patient Service

Answers incoming calls and respond appropriately. Greets patients warmly and instructs on specimen collection procedures.

Recognizes and responds to written, verbal and nonverbal communications in an appropriate and timely manner.

Greets patients with a warm welcome and completes interactions with a warm closure.

Patient Advocacy: Assures patient’s rights to privacy, safety and confidentiality.

Respects, embraces and values diversity.

Stewardship: Financial

Monitors and requests lab