Director, Material Support & Logistics

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination  (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

At Airbus Helicopters, Inc., we don’t just build world-class aircraft—we keep them in the skies. We are seeking an exceptional, high-impact leader to step into the pivotal role of Director of Material Support & Logistics (MS&L).

Positioned at the absolute center of our North American Support and Services Organization, you will head the material management powerhouse that services 800+ U.S. customers and a fleet of over 2,000 aircraft. This isn’t just a logistics role; it is a high-visibility, executive-facing position driving $200M in annual turnover and leading a dedicated team of 25+ supply chain and customer service professionals.

If you thrive where high-stakes crisis management meets long-term operational strategy, and you have the aviation acumen to back it up, this is your opportunity to make a global impact with an industry leader.

Meet The Team:

From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.

Your Working Environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

Your Challenges:

Performance Management:  30%

• Oversees logistics matters, incl. customers orders, repairs orders management, inventory management and repair forecast. 

• Accountable for OTR5 and OTR6 results, ensuring the required drumbeat and coordination with involved stakeholders

• Build customer reports; adapt a clear, simple and efficient mode of communication.  

• Collaborate with the Business & Programs Office on Customer concerns, especially before Customer visits.

• Understand and resolve the Customer’s top issues with urgency.

• Create collaborative action plans and present status on action closure.

• Primary interface with AH MS&L Customer Material Management teams for material flows and planning.

• Define the strategy to address recurrent material issues, concerns and complaints.

• Monitor material performance (incl. spares, MRO, AOG and tooling).

• Lead periodic material performance reviews.

• Maintain operating budget (OPEX) within authorized funding and has responsibility for meeting group KPIs

• Direct efforts to ensure customer support material requirements are identified, proposed, contracted and delivered in accordance with contract requirements and customer expectations