Sustainability Manager
Atlanta HawksAbout the role
Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
The Sustainability Manager is responsible for supporting the State Farm Arena Facilities and Operations Team in achieving Zero Waste. Additionally, the role implements practical sustainable solutions to support operations and maintenance (O&M) and to improve the management of facilities, assets, utilities, and the “Hawk’s material supply chain”. By monitoring the Hawk’s environmental impact at all times, this role will ensure the collection of data and the implementation of changes necessary to successfully operate a ZERO WASTE arena.
Key Responsibilities:
Set and communicate daily operational objectives, expectations and create awareness around the department and business objectives with zero waste and energy conservation
Educate and train team members on sustainability programs and initiatives
Execute immediate operational adjustments and process improvements to resolve recurring issues, including updating waste signage, optimizing the placement of collection points, and deploying additional carts or stations as required by event volume
Coordinate sustainability efforts with the appropriate external and internal stakeholders and departments.
Work alongside other departments/ teams to flawlessly provide services needed.
Resolve guest concerns and complaints
Manage on-site collection, staging, and storage of waste, recycling, and compost materials for event and non-event days.
Schedule, coordinate, and inspect vendor/hauler pickups and ensure proper handling and chain-of-custody of all materials.
Review and reconcile vendor invoices related to Zero Waste operations against manifests, weights, and service logs; flag discrepancies and route for resolution.
Create and track purchase orders (POs) for vendor services and operational materials, ensuring all activity aligns with the approved budget.
Investigate and resolve operational issues and guest concerns related to waste handling and station placement.
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