Become a part of our caring community and help us put health first
 

Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the National Account Executive is responsible for managing all available resources to our FMO partners to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. The National Account Executive - FMO develops and maintains relationships with small and medium-sized accounts. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

The National Account Executive implements and manages strategic action plans for MarketPoint’s External Partner Distribution channel, creating a positive first impression of Humana, building trust and sharing the company’s value proposition. In this position, you will support partners in all sales-oriented activities; including agent appointments, training, marketing and enrollment; provides support throughout the post-sales process, including compliance and compensation activities, to achieve revenue targets; and troubleshoots issues.

Specific responsibilities:

• Coordinate with sales teams and Humana internal departments to effectively onboard new partners and maintain existing relationships
• Deliver high-touch personalized service in order to build, grow and maintain strong and profitable external relationships
• Develop tools to enhance efficiencies making Humana easy to work with and the carrier of choice for external agencies
• Meet measurable success criteria to monitor individual progress toward departmental goals

Use your skills to make an impact
 

Required qualifications:

• Associate’s Degree
• 3+ years of Medicare experience
• Valid Health Insurance License (must obtain within 60 days of hire)
• 1+ years of Microsoft Word, Outlook and Excel experience
• Excellent communication skills, both verbal and written
• 1+ year of account management experience or related area
• 1+ year of presentation experience in mid to large group setting (all levels of leadership)
• Able to travel 15% of the time or based upon business need

Preferred qualifications:

• Bachelor's Degree

Work at Home Requirements

• Must have the ability to provide a high speed DSL or cable modem for a home office (satellite and wireless internet service is NOT allowed for this role). Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. 
• A dedicated space conducive to learning and keeping protected health information (PHI / HIPAA) of our members confidential. Your designated work location must be located away from other household distractions, including but not limited to ensuring that alternate caregiving arrangements are made for dependents or other members in the household.

Additional information

• Position can be located anywhere in the continental US
• Travel: This position could require approximately 15% travel
• Upon offer acceptance you must be able to complete and pass certification
• Schedule is between the hours of 8:30am–5pm EST (Monday-Friday) some possible weekends and overtime but only as needed by the business.
• Benefits day one! Medical, Dental, Vision, Short-Term and Long-Term Disability, Tuition Assistance, and Wellness Programs.
• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
• As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.  If you are selected for a first-round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to