Job Description Summary

The Delivery Manager for Reliance EMS holds end-to-end responsibility for the software delivery lifecycle of Energy Management System projects. This role ensures the successful deployment of grid-critical EMS solutions, focusing on technical execution, system stability, and seamless integration into the customer's control room environment.

Job Description

Key Responsibilities

• End-to-End EMS Delivery: Maintain end-to-end responsibility for the software delivery phase of EMS projects, ensuring strict adherence to schedule, cost, and quality benchmarks essential for grid operations.
• Technical Integration: Coordinate complex integration workflows between the Reliance EMS platform, SCADA systems, field RTUs, and external market/dispatch interfaces.
• Product-Delivery Synergy: Serve as the primary technical interface between the Reliance EMS product development/R&D teams and the project delivery teams to ensure customer-specific needs inform product evolution.
• Gate Review Authority: Lead technical and milestone reviews, specifically focusing on EMS-specific Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) readiness for mission-critical operations.
• Performance Analytics: Monitor and report EMS-specific delivery metrics, including system performance benchmarking, point-to-point integration status, and configuration-to-standard (CTS) ratios.
• Change & Scope Control: Proactively manage scope changes during EMS implementation, balancing customer-specific customizations against core platform capabilities to ensure long-term supportability.
• Knowledge Transition: Manage the "go-live" handover, ensuring a robust transition from the project team to the Maintenance & Support organization, including comprehensive training on EMS operations.

Technical Know-How Requirements

• EMS Domain Expertise: Deep understanding of real-time grid applications (Load Flow, State Estimation, Automatic Generation Control, Network Analysis).
• Architecture Proficiency: Thorough knowledge of the Reliance EMS platform architecture, including real-time data modeling, high-availability environments, and database management.
• Process Excellence: Strength in implementing QA frameworks specifically designed for high-availability, mission-critical energy software.

Leadership & Soft Skills

• Strategic Change Management: Proven ability to manage the technical migration of complex EMS legacy systems to the modern Reliance platform within traditional utility environments.
• Stakeholder Influence: Ability to translate technical EMS constraints into business-relevant discussions with utility stakeholders, ensuring alignment between software capability and operational requirements.

Educational Requirements

• Essential: Master’s degree or equivalent in Electrical Engineering or Power Systems Engineering.
• Desirable: Certification in Project Management (e.g., PMP, Prince2) or professional certification related to Energy Management Systems and Grid Automation.

Experience Requirements

• Total Experience: Minimum of 5 years of professional experience in software delivery organizations.
• Relevant Domain Experience:
  • At least 5 years specifically in the implementation, integration, or delivery of Energy Management Systems (EMS) or SCADA solutions for transmission and distribution utilities.
  • Proven track record of leading cross-functional teams in multi-site project environments.
  • Direct experience managing large-scale software deployment lifecycles, including complex FAT (Factory Acceptance Test) and SAT (Site Acceptance Test) phases within a critical infrastructure environment.
  • Experience in a matrix organization: Demonstrated ability to drive project outcomes within a matrix reporting structure, coordinating between global R&D, product factories, and regional operations.

Note: the compensation listed with this posting for the Bellevue, WA market. It will be adjusted for Melbourne, FL and Atlanta, GA due to the cost of living.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.