FUSION - Senior Quality Partner

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Who We Are

At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

Quality is a competitive advantage for Roche. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient’s right and every employee’s responsibility.  

Role Purpose

As an Operations Quality Senior Quality Partner you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments.   You are responsible for building and developing your capabilities to contribute more to the team, customers and patients.  You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence.  You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle.  You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.

You will be responsible to …

Drive business results and customer value

• Responsible for performing activities as required to meet Q&R goals and objectives independently.   Able to identify improvements and implement with collaboration from your manager.  

• Be recognized internally as an expert in your own job discipline with in-depth knowledge/skill-set of related disciplines in the field.

• Act as a coach for colleagues with less experience and help them develop skills/expertise.

• Document authoring and review as required to support changes.  Performs technical reviews, as applicable.  May require collaboration with supervisor on technically complex technical reviews independently.

• Preparing documentation for and participating in audits as applicable.

• Completing all required training in learning solution.

• Responsible for training, coaching and mentoring other quality managers or business partners, as applicable in a professional manner to ensure that business needs are being met.

• Able to troubleshoot issues as they arise, develop and independently implement solutions to ensure that daily work is completed without jeopardizing compliance. 

• Communicating significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management.

Advance the work of the Network, making tradeoffs and breaking silos

• Ability to work day to day with minimal to no supervision to correctly complete daily scheduled and unscheduled activities.  Initiates activities independently and initiates interactions across departments as applicable.  Initiates daily activities independently.   Has courage to make decisions even outside of scope/comfort zone. Is decisive and does not procrastinate on decisions; develop solutions and present both issues and solutions to your manager.

• Identify, Initiate, facilitate, participate and implement process improvements to meet business needs.  Able to link responsibilities with both site and Global Quality and Regulatory.  Drive innovation across the local organization/site.

• Leads or contributes with skills to projects / squads within.

• Participates in large/global cross-functional or cross-chapter projects.

• Be involved in solving unique or unprecedented problems that have an impact on a part of the organization, function or chapter.

Empower and enable the Netw