Sr. Systems Administrator, Information Technology

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is looking for a Senior-level Systems Administrator to join our growing Information Technology team. The Information Technology team is responsible for maintaining IT systems and supporting our employees across multiple locations throughout the US. The right candidate will be a team player, success driven, and have a positive attitude. Responsibilities·       Work closely with members of the IT team on day-to-day infrastructure administration, projects, migrations, new technology deployments, and process improvements·       Be an escalation point and offer mentorship to the colleagues on the IT Helpdesk·       Administration and management of Endpoint Management (JAMF and Intune) systems including zero-touch configuration, patch management, and policy changes.·       Ensure the IT onboarding and offboarding automation process runs smoothly while improving and adding functionality (Okta Workflows and Airtable)·       Manage application access for a various stack of SaaS products including Atlassian, Adobe, Zoom, Tableau, AWS, Slack, and others (We embrace a SaaS-first approach)·       Vulnerability management for endpoints and IT servers to meet security compliance (Crowdstrike)·       Manage Okta, including troubleshooting issues and configuring new applications, policies, and features.·       Keep up to date with the latest developments in computer and networking technology and make recommendations for improvements.·       Identify opportunities for automation (Automate all the things!)·       Create and maintain both internal technical and user-facing knowledge base documents.·       Monitor and support our corporate network across multiple countries (Meraki Experience a plus)·       There will be times when this role is required to occasionally support go-lives or maintenance that occurs off-hours and on weekends. Required Knowledge and Experience·       At least 6 years of past work experience within System Administration/Engineering·       Strong knowledge of Okta (SSO, MFA, LCM, Workflows, etc.)·       Expert at Endpoint Management products, preferably utilizing JAMF and Intune·       Experience with Google Workspace Enterprise and common administration tasks·       Familiar with networking concepts (DHCP, DNS, VLANs, Subnets, etc.) and best practices·       Understanding of general IT Process Automation (APIs, webhooks, flows, and triggers)·       Ability to research and analyze information technology problems, issues, and project requirements.·       Experience with bulk user migrations/acquisitions is a plus.·       ZScaler experience is a plus. Required Soft Skills·       Attention to detail is a must.·       Be proactive and identify areas of improvement.·       Robust customer service, time management, and problem-solving skills·       Strong documentation skills·       Demonstrable ability to work independently as well as on a team.·       Able to think outside the box to find solutions to complex problems.If this job isn’t for you but you have a friend who may be a perfect fit - share this job with them!
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.