Lead Client Services Proj/Prog Mgmt

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Lead Client Services Proj/Prog Mgmt, you will be responsible for managing the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.

Applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results.

Key Roles and Responsibilities:

Typical tasks may include, but are not limited to, the following:

• Comprehensive Project Oversight:

  • Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery

• Stakeholder and Vendor Coordination:

  • Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks

• Technical Guidance and Risk Management:

  • Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues

• Performance Tracking and Reporting:

  • Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards

• Consultative and Documentation Support:

  • Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation

• May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements

• Leads critical, high-impact projects and designs/implements innovative business strategies

• Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions. Serves as a mentor and assists others with challenging issues

• Leads large, high-value, complex programs with strategic leadership involving new technology, coordinating with multiple organizations, applications and systems

• Provides strategic guidance, manages stakeholders, drives automation, and presents to executives and external clients

Desired Education

• Bachelor’s degree (BS/BA) desired in Computer Science or Business

Required Experience:

• 5+ years of related experience; Certification is required in some areas

Supervisor: No

Our Lead Client Services Proj/Prog Mgmt, earns between $106,100 -$178,200 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:  

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve buil