Digital Learning Media Producer

Innovative Education (InEd) meets the needs of learners at any time and any place through innovative distance learning, continuing education, degree completion, certificate, workforce development, lifelong learning, and pre-college programs. InEd contributes to student success by collaborating with faculty, teaching assistants and academic administrators to strengthen the quality and breadth of USF's educational offerings, and by providing a variety of academic services, including online teaching workshops, consultations, and instructional technology support. InEd aligns with the goals stated in the USF Strategic Plan, including the desire to increase enrollments, improve the university's degree completion rate, and develop and nurture public-private partnerships designed to generate new revenue and ensure institutional financial security. InEd is committed to contributing to student success, supporting teaching, generating new revenue, and establishing a reputation for innovation and quality that distinguishes USF from its competition. 

The Innovative Education (InEd) Digital Learning Training and Support Team (DLTS) develops and delivers award-winning, skill-building resources for USF online faculty through a variety of mediums including on-demand support, consultation, workshops, digital (PDF) guides, instructor certification, and more. DLTS spearheads the creation of institution-wide digital learning resources for faculty, students, and serves as an institutional leader in the research of enterprise-wide digital learning systems, the evaluation of new and existing digital learning platforms, and pedagogical best practices for digital teaching environments.

The Digital Learning Media Producer supports the Innovative Education Digital Learning Training and Support Team (DLTS) in creating high-quality digital learning experiences for USF online faculty. This role leads the production of instructional media including course introduction videos, audio content, tutorials, and faculty training materials, while maintaining high production standards across all projects. The position manages studio and event technology operations, provides hands-on technical support for live and hybrid events, and guides faculty through both full-service and DIY production workflows. By combining expertise in media production, instructional support, and emerging technologies, the Digital Learning Media Producer advances innovative, effective digital teaching practices across the institution. Please note that this role may require work outside standard business hours (9am - 5 pm), including the support of occasional evening and weekend events as needed.

Digital Learning Media Production: Supports online faculty in the production of digital learning content, including, but not limited to, course introductory videos, instructional content, podcasts & audio, and other quality-driven course media assets, using state-of-the-art facilities, tools and technology. Record, edit, and produce multimedia assets using professional audio/video tools. Maintain and enforce quality standards for all digital media produced by the unit. Design and develop digital learning materials including training guides (PDF), tutorials, and other content dedicated to building the skills of USF instructors. Support faculty in developing DIY content through the Faculty Production Room, a dedicated space for creating videos, audio and screencasts. Support online faculty in using tools in the Digital Learning maker's space including 3D printers, VR/AR/XR, and fabrication technologies to design and produce physical models and props for integration into instructional videos and immersive learning experiences for online courses.

Audio/Visual and Event Support: Oversee all AV operations for events, workshops, and faculty development sessions. Provide on-site and in-studio technical support for audio/video recording, livestreaming, and hybrid event setups. Troubleshoot AV and technology issues to ensure seamless delivery of content and events.

Studio & Technology Management: Manage and maintain all digital learning production spaces and event technology including, but not limited to, LED volumetric stage, A/V production equipment, and production sets and props. Ensure equipment is updated, operational, and configured to support a wide range of digital learning and video production needs. Recommend technology upgrades and innovative solutions to advance the unit’s digital media capabilities.

Provide support to faculty: Provide exemplary support to faculty through the production lifecycle. As needed, provide consultation and support to faculty through Teams, email, and workshop sessions. Provide training to faculty producing DIY content through the Faculty Production Room. Additional duties as needed.

Minimum Qualifications