Senior Application Developer - IT Solutions

TITLE

Senior Application Developer

JOB SUMMARY

The  Senior  Application  Developer  is  responsible  for  supporting  the  university’s  
enterprise applications including on-premises, custom written, and cloud-based applications. The 
position will  conduct  system  analysis;  design,  code,  test,  and  deploy  applications  and  
application customizations,   enhancements,   workflows,   and   interfaces;   and   perform   
general   system maintenance,  troubleshooting,  and  support.  Additionally,  the  Senior  
Application  Developer  is expected to contribute to and help guide the university’s enterprise 
application architecture and serve as a mentor and technical leader for their team. As a member of 
the IT Solutions team, the Senior Application Developer is expected to uphold the division’s 
mission to “empower an agile, digital university and elevate technology as a strategic 
institutional asset” and contribute positively   to   a   collaborative,   human-centered,   
innovative,   accountable,   transparent,   and inclusive culture within ITS.

ORGANIZATIONAL RELATIONSHIPS
Reports to:

Web Services; Manager of Digital Workplace Applications; or Senior Manager of Student-Centered 
Applications

Supervises:     No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

Application Development and Support (75%)

•     Uses  accepted  application  development  and  project  planning  methods  to  design, 
develop,   test,   implement,   maintain,   and   support   the   university’s   major   enterprise 
information systems, interfaces, and related applications.
•     Assists  in  the evaluation,  selection,  and  implementation  of  new  software  systems  
and services, whether hosted onsite, custom developed, or provided as a cloud service.

•     In    collaboration    with    university    partners,    develops    and/or    reviews    
functional requirements  and  recommends  technical  solutions   that  reflect  modern   
application development practices and maximize software capabilities, process efficiency, and user 
experience.
•     Writes  and  maintains  clear  technical  specifications  and  documentation,  and  provides 
training to users and technical support staff, as appropriate.
•     Participates   in   system   testing   during   software   and   infrastructure   upgrade   
cycles, following test plans and documenting results.
•     Performs   routine   system   administration   tasks   as   needed,   including   monitoring 
operations and performance.
•     Provides  high  quality  and  timely  application  support,  including  responding  to  
incident/ problem tickets and troubleshooting errors and issues with university enterprise systems.
•     Works closely with product experience owners and project managers through all phases of   
software   development   lifecycle   (SDLC)   to   ensure   user   experience   design 
methodologies are included in software development.
•     Serves  as  a  liaison  between  system  users  and  vendors to  manage  issues  through  to 
final resolution.

Technical Architecture and Leadership (15%)

•     Develops  an  in-depth  understanding  of  the  architecture  of  the  university’s  
enterprise ecosystem  and  core  systems,  including  the  functions  and  relationships  of  
various subsystems, modules, and underlying data models.
•     Researches,   recommends,   and   pilots   innovations   in   the   technical   architecture  
of enterprise systems, including leading or participating in projects, as assigned.
•     Trains and mentors other Application Developers in their area.
•     Maintains the team’s documentation repository, takes a lead role in documenting code and 
common support procedures, and encourages and facilitates cross-training.
•     Stays current with emerging trends and advances in administrative computing that may have 
relevance to the university’s evolving needs and goals. Proactively educates other team members on 
findings and new insights.
•     Continuously  evaluates  internal  processes,  procedures,  practices,  and  standards  and 
proactively proposes changes to bring greater efficiencies.

ADDITIONAL DUTIES

Participation & Support (10%)

•     Maintains  awareness  of  current  practices  and  future  trends  in  enterprise  
application architecture,  agile  methodologies,  and  application  development  technology  and  
best practices.
•     Repres