Senior Director of Parts Operations, Distribution & Strategy

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Sr Director, Operations Management

Management Level

Sr Director

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 75% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $191,300.00 - $318,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Senior Director of Parts Operations, Distribution & Strategy will engage with Fleet Services(FS) leadership to develop, establish and implement the operational vision and strategy for the Parts Operations and Distribution. This key leader will be responsible for managing business readiness, identifying priorities, and driving decision-making that aligns with the strategic and business objectives. The successful candidates will develop actionable insights, exercises sound business judgment and engages with management to focus and improve business operations. The Senior Director will be expected to collaborate with finance, sales, product/technology, operations, shared services, and CCI (Cox Communications) procurement teams.

Business Operations:

• Engage with FS leadership to develop and implement the overall distribution strategy for equipping our operations, 1100+ mobile technicians and 40+ shop locations, with parts to fulfil our services.

• Partner with FS leadership to identify, prioritize, and develop execution plans for materially impactful strategic solutions and opportunities.

• Create and manage a parts operation team across the FS footprint, including centralized procurement, warehouse operations, logistics, and 3rd part services, to distribute and deliver to our technicians and shops.

• Manage business readiness processes for new product launches and product enhancements, ensuring coordination between operations and functional groups.

• Analyze spend and utilization, developing strategies to optimize procurement and technician efficiency related to sourcing parts.

• Leverage business intelligence and fact-based insights to drive decision-making.

• Ensure projects achieve business, functional, and operational goals while also respecting constraints imposed by customers, budgets, and competing priorities.

• Work with business and Operations Management leaders to identify high-priority projects, acquire necessary resources, and ensure project decision-making is aligned with strategic and business objectives.

• Provide thought leadership internally and externally.

• Collaborate with finance, sales, product/technology, operations, shared services, and CCI procurement teams.

• Establish and approve budgets and resource allocations, ensuring alignment with and commitment from internal departments and organizations.

• Leverage performance and related data sources to assess trends and develop actionable insights for operational/service improvements, making recommendations to leadership.

• Monitor the industry to identify trends, spot operations and related project activity that offers potential business advantages or poses a competitive threat.

• Drive New Business in Developing Markets and Support current business in existing markets.

• Develop productivity reports and work with team members to improve productivity.

Required Qualifications:

• Bachelor’s degree in a related discipline and at least 12 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 10 years’ experience; a Ph.D. and 7 years’ experience in a related field; or 16 years’ experience in a related field.

• 7+ years’ experience in management or leadership role with 5 years of exposure to P&L financial management with working knowledge of budgeting concepts.

• Excellent verbal, written, and presentation communication skills

• Excellent organizational, time management, and problem-solving skills

• Strong analytical thinker

• Ability to adapt strategy and approach based on changing business conditions

• Experience in developing and managing process and performance measurement tools

• Ability to influence and negotiate with a wide range of audiences, internally and externally

• Strong interpersonal skills