Data Centre Security Compliance Coordinator

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available locations: Amsterdam, The Netherlands; Lisbon, Portugal; London, UK; Munich, Germany: Singapore

About the Role

Cloudflare is looking for a Data Center Security Compliance Coordinator to lead our global Data Center Security Compliance team. This critical role is part of the Infrastructure Operations organization that is responsible for building, scaling, and running Cloudflare’s data center and network infrastructure around the world.  You will play a key role in ensuring the performance, availability, and security of Cloudflare’s network.  In pursuit of the goal to “help build a better Internet,” Cloudflare operates one of the world’s largest and most important cloud networks. Spanning more than 270 cities across the globe, Cloudflare’s network is a key strategic asset and supports all customers and products.

We are looking for a driven, detailed, and organized professional that can help us improve operational excellence working with our large, strategic partners. In this role, you will have the opportunity to blend strategic vision with tactical implementation to drive outcomes. The ideal candidate will have experience working with the Data Center Security Compliance Programs with a focus on improving operational excellence to drive growth and scalability. This is your opportunity to join a growing, fast-paced, and market-leading cloud security company that is poised to be one of the iconic brands of the decade. If you are interested in building your career with a company that is experiencing explosive growth, while being given the responsibility and challenge to have a real impact on our company’s success, then this is the opportunity for you.

Key Responsibilities

• Assist with Portal access where CF employees and contractors need access to various segments in the portals. This includes auditing access, adding/removing users, downloading Compliance certificates such as PCI/ISO/SOC2.
• Assist with audits such as PCI/SOC2/ISO/NIST/FedRAMP. We have audits throughout the year where auditors' access to data centers is managed, compliance certificates are collected, audit evidence is gathered and communicated to various teams. 
• Assist with Quarterly Access Review, where access to all  data centers are reviewed in detail. User Lists from portals are fetched and compared with ACL to ensure only valid users have right access. 
• Sites without portals are contacted with a standard email and their responses are collected. 
• Audit jira tickets are raised and final reports are created before adding to relevant Wiki pages.
• Assist with managing ACL to ensure a true list of the portal users is maintained at all times. . 
• Create Wiki pages contents & maintain existing pages with updates.
• Assist with physical access to data centers.
• Maintain documentation, database, dashboards and other reporting tasks.
• Assist with daily DCSC Jira tickets for portal access/physical access/ Audits as well as decommissioning tickets. 
• Support compliance and regulatory projects, including implementation of legislation / regulation.
• Provide excellent customer service to the internal business and support teams so that all teams go to Compliance for support in ensuring they carry out their roles in a compliant fashion. 
• Support the relevant compliance managers with advice to the business on licen