Job Posting Title

Business & Reporting Analyst

Agency

640 SERVICE OKLAHOMA

Supervisory Organization

Development & Support

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $70,000.00.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

Job Description

POSITION SUMMARY

The Business and Reporting Analyst will be responsible for analyzing business data, generating insightful reports, and managing projects that drive business performance. This position will work closely with cross-functional teams to understand business needs, gather and analyze data, and create actionable reports that support strategic decision-making.

POSITION RESPONSIBILITIES

This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.

Analysis and Reporting

• Collects and analyzes datasets to identify trends, patterns, and insights that can be used to implement business improvements.

• Creates ad-hoc reports to support specific business needs or projects.

• Interprets data and provides actionable recommendations to stakeholders.

• Collaborates with business and vendor teams to improve business processes and reporting.

 

Business Analysis

• Works with business units to understand their goals, challenges, and data needs.

• Conducts gap analysis to identify areas for improvement in business processes.

• Develops business cases for new initiatives or process improvements.

 

Project Management

• Leads or supports project management activities for agency specific initiatives.

• Utilizes project management tools such as Asana, Smartsheet, Trello, or Microsoft Project to manage tasks, timelines, and deliverables related to business processes and reporting.

• Collaborates with the Development & Support team to ensure business initiatives and reporting requirements are completed on time and with a high degree of accuracy.

 

Process Improvement

• Analyzes existing business processes and identifies opportunities for efficiency improvements.

• Implements process improvement initiatives using methodologies such as Lean, Six Sigma, or Agile.

• Monitors the impact of process changes and makes adjustments as needed.

 

Stakeholder Communication

• Serves as a liaison between business units, IT, and senior management to ensure alignment on project goals and deliverables.

• Presents findings, reports, and project updates to stakeholders in a clear and concise manner.

• Builds and maintains strong relationships with key stakeholders to facilitate collaboration and drive business outcomes.

·         Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Superb project management skills

• Strong analytical thinking, problem-solving, and process improvement skills

• Attention to Detail

• Excellent written and verbal communication skills

• Excellent presentation skills

• Stakeholder management

• Proficient in project management tools

• Innovative mindset to provide creative solutions

 

EDUCATION & EXPERIENCE

The