Sales Enablement Specialist- Remote, USA

Compensation: $88,000 - $124,000 per year. You are eligible to a Short-Term Incentive Plan with the target at 7.5% of your annual earnings, terms and conditions apply.

Sales Enablement Specialist (Salesforce Business Analyst)- Remote, USA

The Salesforce Enablement Manager is a multifaceted role that involves collaborating with Marketing to generate and manage leads, implementing sales enablement strategies, serving as the Salesforce Administrator, and providing training and support to the sales team and Client Solutions. This role plays a crucial part in aligning sales, service, and marketing efforts, optimizing Salesforce usage, enhancing sales skills through comprehensive training programs, and supporting clients with Service Cloud training and dashboard management.

Essential Functions

• Oversee project management tasks and business system analysis activities to ensure efficient operations. Provide work assignments and guidance to the Salesforce Administrators, for seamless Salesforce administration and optimization.
• Collaborate with the commercial learning and development team to contribute to the development of training programs aligned with sales enablement strategies.
• Develop and implement sales enablement strategies and initiatives with Marketing to support the sales team in achieving targets.
• Serve as a Salesforce Administrator, managing and maintaining the Salesforce platform, including user management, data integrity, and customization.
• Integrate lead generation activities into Salesforce, track and analyze lead data, and optimize lead management processes.
• Create and maintain Salesforce reports, dashboards, and workflows for insightful analytics and streamlined sales processes.
• Collaborate with cross-functional teams to identify and implement Salesforce enhancements for improved sales efficiency.
• Provide training and support to the sales team on Salesforce usage, best practices, and new features/functionality.
• Conduct training programs for Salesforce CRM and Service Cloud, integrating marketing strategies, product knowledge, selling techniques, and overall sales skills, specifically tailored to support client engagement and satisfaction.
• Conduct assessments and evaluations to measure training program effectiveness and provide recommendations for improvement.
• Support Client Solutions by providing Service Cloud training and assisting with KPI dashboard management.
• Stay up to date with industry trends, sales methodologies, and Salesforce updates for continuous improvement and innovation in sales enablement.
• Collaborate with Marketing to generate and manage leads from inception to close, ensuring alignment between sales and marketing efforts.
• Other duties as assigned

Qualifications

• Proven experience as a Salesforce Administrator, with Salesforce Administrator Certification.
• Strong knowledge of sales processes, sales enablement best practices, and CRM systems.
• Excellent communication and presentation skills, with the ability to effectively train and coach team members.
• Experience developing and delivering training programs, preferably in a sales or business environment.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite and other sales enablement tools/software.
• The ability to persevere and stay motivated despite encountering mediocrity or less-than-desired results.
• com administration certification with Service Cloud experience
• Process documentation software such as Visio
• Strong written, verbal, and visual communication skills.
• Proven track record of training Salesforce /Service Cloud skills and creating training programs to increase adoption and efficiencies.
• Problem solving and critical thinking skills.
• Bachelor’s degree in business, Marketing, or a related field (or equivalent experience).
• 4+ years of experience in Salesforce/Service Cloud administration

Preferred

• Salesforce Business Analyst certification is a huge plus

About Us: 

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between geneti