Director, Web Services

Job Title

Director, Web Services

Agency

Texas A&M University - Corpus Christi

Department

Marketing and Communications

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

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PURPOSE

The Director of Web Services, under general direction from the Vice President of Institutional Advancement, is responsible for the design, development, governance, and continuous improvement of the university’s websites and related digital platforms to enhance brand visibility, support recruitment, and promote the university’s mission. The position works collaboratively across departments to ensure content strategy, user experience, and technological solutions align with the university’s marketing and communications goals.

DESCRIPTION

Functional Area 1: Web and Technology Management

Percent Effort: 65%

• Responsible for the daily development, execution, implementation, maintenance, and content management of the official university website.

• Oversee the appearance, functionality, content structure, and accessibility of the university’s website.

• Ensure the university website adheres to best practices in site architecture, navigation, process flows, page-level interactions, usability, accessibility, and functionality.

• Develop appropriate and innovative strategies to meet short and long-term goals for the website and all constituent audiences.

• Develop and implement web-based enterprise systems based on strategic importance to the university mission, role, and scope.

• Responsible for the implementation, maintenance, management, and functionality of texting and mass email communications platforms.

• Ensure compliance with Texas A&M University-Corpus Christi rules and standard administrative procedures, as well as the Texas A&M University System policies and regulations, PCI security standards, and/or other applicable standards such as WCAG/ADA, FERPA, HIPPA, copyright laws, and the State of Texas Administrative Code (TAC) 202.

• Troubleshoot and resolve website and related technology platform issues in collaboration and coordination with Information Technology staff.

Functional Area 2: Strategic Planning and Project Management

Percent Effort: 20%

• Develop and implement a comprehensive web strategy that aligns with university’s goals and strategic plan related to institutional branding, enrollment, and advancement.

• Establish long- and short-term goals and objectives for the Web Services team and complete annual workplan and departmental metrics to guide the work and measure progress.

• Manage personnel, budgetary, and technology resources effectively.

• Direct web support initiatives and collaborate with campus stakeholders on web-related issues and projects.

• Manage web-re