Agile Team Lead – Channels IT

Looking for a workplace for the future?

At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future.

We are now looking for an Agile Team Lead – Channels IT to join our team in Channels IT.

How you’ll make a difference with us

As an Agile Team Lead in Channels IT, you will lead a team responsible for solutions within our External Web and Identity Management domain.

This role combines people leadership, delivery leadership, and operational excellence. You will help create an environment where individuals can grow, teams can perform, and deliveries can be executed with quality and predictability.

Working closely with Product Managers, Architects, Tech Leads, and other Agile Team Leads, you will ensure your team can successfully deliver business value while continuously improving ways of working. What you'll do:

Lead and develop the team

You will be responsible for creating an engaging, collaborative, and high-performing team environment. Responsibilities include:



Coaching and supporting team members in their professional development



Building a culture of trust, accountability, and continuous learning



Facilitating effective collaboration across roles and disciplines



Supporting the team through change, ambiguity, and growth



Helping resolve conflicts and removing obstacles that impact team effectiveness

Drive delivery and execution

You will ensure that initiatives are planned and executed effectively while maintaining alignment with business priorities. Responsibilities include:



Leading delivery planning and coordination for team initiatives



Supporting the team in creating realistic estimates and delivery plans



Managing dependencies with other teams and stakeholders



Tracking progress and helping the team identify and mitigate risks



Facilitating communication between business and technology stakeholders



Driving continuous improvements in planning, predictability, and delivery practices



Driver / Project Manager of cross-functional / divisional initiatives

Ensure operational excellence

You will help maintain a stable and reliable customer experience by driving operational improvements and incident management practices. Responsibilities include:



Leading major incident coordination when required



Facilitating post-incident reviews and lessons learned workshops



Identifying improvement opportunities based on operational insights



Supporting the team in establishing effective incident response processes



Driving a culture of ownership, quality, and continuous improvement

Are you the one we’re looking for?

Who you are

You are a collaborative Agile leader who enjoys helping people succeed while ensuring the team delivers meaningful business outcomes. You are comfortable navigating complexity, bringing people together, and creating clarity in fast-moving environments. Most importantly, you care about building healthy teams and enabling others to perform at their best. Whether you are an experienced Agile Team Lead or an emerging leader ready to take the next step, we would love to hear from you. We believe you bring:

Required



Experience working in an Agile product development environment



Experience coordinating deliveries across multiple stakeholders and teams



Strong communication and collaboration skills



Ability to create structure and drive execution in a dynamic environment



Fluent communication skills in English and Swedish

Meritorious



Experience in roles such as Agile Team Lead, Scrum Master, Engineering Manager, Delivery Lead, or similar leadership positions



Experience leading cross-functional technology teams



Experience driving continuous improvement initiatives



Experience working with Jira and Confluence



Bachelor's degree in Computer Science, Business Management, Engineering, or a related field, or equivalent experience



Experience working with customer-facing digital channels, web platforms, or identity solutions

Significant importance will be placed on personal qualities and cultural fit.

Our promise to you!

At Telenor, we believe that great teams are built by empowered people. As an Agile Team Lead, you will have the opportunity to:



Lead a highly skilled cross-functional team



Influence ways of working across Channels IT



Work with business-critical customer journeys and digital services



Develop your leadership capabilities in a large international technology organization



Shape the future of how we deliver digital customer experiences

We are committed to creating a workplace where everyone can grow, contribute, and succeed.

Apply today!

Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today.

If you have any questions or want to know more, feel free to contact the hiring manager Head of Self Service & API at nicklas.malmstedt@telenor.se. Please note that we cannot accept applications via email.

Good to know

Due to the summer holiday period, the recruitment process will be paused during the summer. Screening and feedback will resume in August. Thank you for your understanding, and we hope you have a wonderful summer!