Group Manager International Intermodal

Requisition 37564: B5 Group Manager International Intermodal 

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose:

The Group Manager role has ownership of assigned accounts in Norfolk Southern’s International Intermodal marketing vertical. The position is responsible for executing departmental sales plans set by leadership to achieve maximum profitability, growth, and service for the assigned accounts.

Principal Duties:

• Maintains a thorough knowledge and understanding of the marketing, pricing, transportation, and distribution requirements of the Intermodal market while making necessary decisions to achieve optimum profit and market share levels.
• Implements tactical plans with assigned customers to support strategic goals and initiatives.
• Develops volume, pricing, and budgeting plans for select customers by leveraging industry intelligence, internal programs, and strategic approach to the market.
• Manages strong and positive relationships with existing accounts in the International intermodal marketplace to gather critical industry intelligence that affects Norfolk Southern's competitive position.
• Oversight of contracts, rate authorities and agreements tied to the accounts performance.
• Facilitator of meetings and presentations with customers to drive NS objectives.
• Strong communicator with ability to explain strategic NS initiatives and all significant matters relative to Norfolk Southern’s corporate strategy.
• Works closely with customer logistics to support service challenges and troubleshoot issues when necessary.
• Applies knowledge of operating practices, cost structures and corporate objectives in making decisions to achieve required goals.
• Regular travel required to customer locations, conferences, internal events as necessary.

Job Related Experience:

Minimum Level:  3 years

Preferred Level:  3-7 years

Education:

Preferred Level:  Bachelor’s Degree (BA, BS)

Preferred Majors: Business, Marketing, Economics, Communication

Technical Skils:

•   MS Word/Word Processing
•   MS Powerpoint/Presentations
•   MS Excel/Spreadsheets
•   MS Access/Database Development

Skills and Abilities:

• Planning and Organization to stay on track with tight deadlines
• Goal Orientation to support leadership plans set forth
• Customer Service oriented
• Communication ability at a high level to drive thoughtful approach to sales and problem solving
• Excel modeling in revenue/profitability analysis
• Written Communication
• Negotiation abilities

Work Conditions

Environment:  Office

Shift Work:  No

On-Call:  No

Weekend Work:  No

Travel Required:  10-15 Days per Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

 

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