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Senior Lead Digital Product Manager

Wells Fargo
144039-NC-550 S Tryon, United States, United Statesfull_timeVerifiedPosted 3 Jun 2026

About the role

About this role:

Wells Fargo is seeking an experienced Senior Lead Digital Product Manager to join the Retail Services business and drive product development for installment loan originations. This role owns the end-to-end product roadmap, translating strategic objectives into prioritized features and user stories that deliver measurable customer and business value. The role will partner cross-functionally with technology, risk, compliance, and business stakeholders to deliver scalable, compliant, and customer-centric digital lending experiences.


In this role, you will:

  • Articulate and evolve the product vision, strategy, and priorities aligned to business goals
  • Own and maintain a clear, outcome-driven product roadmap for installment loan originations
  • Oversee multiple Agile teams, enabling high-quality delivery through iterative development
  • Define, prioritize, and refine the product backlog aligned to strategic objectives
  • Ensure effective sprint planning, execution, and continuous improvement
  • Convert business strategies, regulatory requirements, and operational needs into epics, features, and user stories with clear acceptance criteria
  • Balance customer needs, technical constraints, and compliance requirements in prioritization decisions
  • Develop deep knowledge of product capabilities, operating processes, and technical architecture
  • Serve as a subject matter expert for stakeholders across the organization
  • Partner with engineering, design, risk, compliance, operations, and external partners to deliver end-to-end capabilities
  • Represent installment loan originations in large-scale planning and enterprise initiatives
  • Define success metrics and monitor product performance using data, reporting, and feedback loops
  • Use insights to continuously improve the originations customer experience
  • Ensure all initiatives adhere to internal policies, regulatory requirements, and risk management frameworks
  • Proactively identify and mitigate product and operational risks
  • Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics 
  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer 


Required Qualifications:

  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 5+ years of experience working in an agile environment, managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
  • Proven experience leading complex digital initiatives from strategy through execution, balancing speed, risk, and compliance
  • Demonstrated ability to build consumer lending products grounded in customer needs and insights
  • Familiarity with UX/UI principles and collaborative design practices
  • Strong analytical capabilities with experience using data to inform decisions
  • Ability to break down complex problems into actionable solutions
  • Excellent communication skills with the ability to influence and align stakeholders across all levels
  • Experience translating complex technical and business concepts for diverse audiences
  • Background in Financial Services or FinTech
  • Experience operating in highly regulated environments with strong understanding of risk, compliance, and audit processes
  • Experience leading Scrum teams in matrixed, geographically distributed organizations
  • Ability to influence, motivate, and guide teams across decentralized environments
  • Experience with tools such as Jira, Confluence, and Tableau (or similar)
  • Comfortable leveraging data and AI-powered tools to support decision-making and delivery
  • Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions 
  • Demonstrated track record of effective influencing and collaboration at all levels 
  • Exceptional problem solving abilities 
  • Exceptional ability to translate complex business and operational concepts so t

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Company

Wells Fargo

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