Deposit Operations Specialist / Senior Deposit Operations Specialist

Deposit Ops Specialist: Hourly Range: $28.94 - $34.00
Senior Deposit Ops Specialist: Hourly Range: $34.01 - $40.00
Level of role and compensation may vary based on skill and experience.

• Professional Development Opportunities: Offering training programs, workshops, and mentorship.
• Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
• Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
• Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
• Career Growth: Clear paths for career advancement and internal promotions.
• Work-Life Balance: Encouraging a healthy balance between professional and personal life.
• Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
• Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.  
• Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
• Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
• Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.

• Analyze accounts for levies and garnishments processing to ensure regulatory compliance.
• Administer Decedent Account Settlement process, evaluating account changes.
• Analyze negative accounts for charge-off/closure, ensuring that regulatory requirements and critical deadlines are followed.
• Validate monthly member statements, including calculation of dividends, to ensure accuracy of information.
• Research and respond to discrepancies brought forward by members.
• Process documents into Enterprise Content Management (ECM).

• Maintain documentation for associated GL accounts.
• Analyze and process exception reports.
• Analyze accounts and perform periodic audits for quality assurance.
• Perform deposit account tax reporting responsibilities, including analysis and validation.

• Provide technical and operational expertise to all channels regarding account administration.

• Support implementation of new processes, products, and technologies.
• Perform assigned duties with release testing.
• Monitor and respond to inquiries received from front line staff via ticket portal.

• Perform other duties as assigned.

• Analyze and processes legal requests, ensuring compli