Senior Director Commercial Technology Delivery
SolventumAbout the role
Job Description:
Senior Director Commercial Technology Delivery
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customer’s toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patient’s lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
Senior Director Commercial Technology Delivery will lead the delivery and optimization of enterprise commercial technology platforms to enable growth and Commercial Excellence. With a strong base of Salesforce, Adobe, Sprinklr, and Cvent in place, the focus will be on maximizing business value through adoption, license optimization, rationalization of non-value-adding tools, and embedding AI and automation into the commercial ecosystem.
This leader will work in close partnership with the enterprise IT leaders for our Global Business Units — who serve as primary technology partners to BU Presidents and own ERP and other business-specific platforms — as well as with the VP IT, Data, who defines the unified data platform strategy using a Snowflake data mesh. Together, these leaders will co-create strategies and ensure commercial platforms are data-enabled, integrated, and business-aligned.
Responsibilities:
Define and execute a global commercial IT roadmap aligned with BU and enterprise priorities.
Partner with the GBU IT Vice Presidents to understand their business-unit requirements, priorities, and pain points for marketing, CRM, and technology operations.
Translate those jointly defined needs into architecturally sound, compliant solutions that fit Solventum’s enterprise IT governance model.
Act as the central coordination point among the GBU IT VPs and enterprise IT teams to ensure that commercial technology initiatives are aligned, standardized, and efficiently delivered
Reinvent Salesforce usage and optimize the martech stack (Adobe, Sprinklr, Cvent) for adoption, ROI, and integration of AI/automation.
Partner with GBU IT leaders to ensure enterprise commercial platforms integrate seamlessly with BU-specific systems.
Collaborate with the VP IT, Data to ensure commercial IT leverages the unified data platform for trusted, business-ready insights.
Define and enforce delivery standards, metrics, and KPIs across all commercial technology implementations.
Centralize vendor management and technology spend to drive cost efficiency and license optimization
Deliver agreed-upon solutions on time and within budget, monitor outcomes, and continuously adjust based on data and feedback.
Ensure commercial platforms (Salesforce, Adobe, Sprinklr, Cvent) are data-enabled, AI-powered, and fully integrated with the enterprise data mesh (Snowflake).
Goals of the Commercial Technology Delivery Team
Centralized Shared Services: Operate as an internal implementation partner, delivering consistent, high-quality solutions to each business unit.
Technology ROI & Speed to Value: Improve the design, delivery, and adoption of AI, marketing, and CRM platforms to maximize the value of every dollar invested.
Resource Optimization: Free limited BU resources by takin
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