Senior Principal Product Owner

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

The Senior Principal Product Owner role involves bolstering our team's mission, dedicated to improving our organization's product centricity. This enhancement is pivotal, as it directly impacts our capacity to adeptly manage risks, address issues, and maintain compliance with regulatory standards. By fostering a culture of customer centricity, adaptability, transparency, and collaboration, this role empowers our organization to proactively identify and tackle challenges, respond effectively to evolving circumstances, and ultimately elevate our compliance and risk management capabilities.

Summary 

• Ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers 
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. 
• Product centric mindset. This person will design as well as execute solutions related to immersive learning strategies
• Drives impact across the enterprise enabling the organization to become less “project” oriented and more “product” oriented
• Articulate strategies and design solutions. Ability to drive the strategy to solution process
• Teach product concepts to business owners

Responsibilities 

• Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other SMEs. 
• Establish Key Performance Indicators (KPIs) and Objects and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Owns definition of Minimum Viable Product (MVP) and features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director is the final decision maker for product scope 
• Builds product backlog, prioritize its items to achieve Objectives and Key Results (OKRs) and continuously keep it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers. 
• Defines functional and non-functional product requirements; ensure completeness; integral and consistent; source of requirements for product team. Creates and validate user story acceptance criteria. Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration. 
• Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance. 
• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams. 

Minimum Qualifications 
At a minimum, here’s what we need from you: 

• Bachelor’s Degree in Business 
• 8+ years’ experience with Product, Business, Technical, or related 
• In lieu of a degree, 10 + years’ experience with Product, Business, Technical, or related 

Preferred Qualifications 
If we had our say, we’d also look fo