Assistant Bank Manager

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

We invite you to view the opportunity below.

Leads and performs the duties of a Banker II and directly manages 1-5 bankers assigned to the branch. Serve as the bank's leader when the Bank or Market Manager is out of the branch. Work collaboratively with the Teller Supervisor and Bankers to ensure established sales, service, operational and financial goals are met or exceeded. Direct the day-to-day sales activities of the office striving to acquire new consumer and small business households, and cross-sell to new and existing households along with uncovering new business opportunities for the branch, where applicable. Establish a full-relationship with customers, personally committing to consistently exceed customer expectations every time, everywhere, by being able to meet a broad range of financial service needs and consistently pursue 100% of each customer's business. Provide awareness and demonstration of all customer channels including digital channel capabilities. Lead by example in goal attainment. Must have a thorough mastery of the sales process, operational procedures, policies and the ability to make sound judgment decisions. Conduct observations and provides feedback and coaching to bankers. Conduct huddles, check-ins, and directly supervise all colleagues in the absence of the Market Manager.

This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. AMII positions will be deployed to select branches based on need and opportunity as well as formats that are a identified as "spoke" locations.

Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

This person will also:  

• Assist customers with banking transactions, identify and service customer needs and resolve issues.   

• Identify, expand and deepen customer relationships.  

• Ensure new accounts are properly processed and cross-sell opportunities are identified and pursued.  

• Refer customers to the appropriate line of business to meet their financial needs.   

• Provide exceptional customer service by efficiently and accurately processing customer transactions.   

• Observe, coach and develop bankers in support of reaching performance objectives. 

• Collaborate with the bank manager and teller supervisor on scheduling, hiring decisions, performance and monthly audits.  

• Monitor and train bankers on operating procedures, regulatory compliance and standard operating procedures.  

• Proactive aisle prospecting at in-store locations. 

Review the qualifications listed below: 

Education 

• High School or equivalent combination of education and experience. Required 

Experience 

• 1-3 years Sales, leadership and/or financial branch management. Required 

Licenses and Certifications 

• Other Business Certifications within 2 years. Preferred 

In addition to co