Sr. Engineer, Application Reliability Engineering-2495

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

Job Description

DUTIES:                                 Provide technical leadership in installing, configuring, and supporting SAP NetWeaver ABAP and Java applications; design, build, and support the SAP BRIM solution by installing S/4HANA, convergent mediation, and convergent charging in a cloud environment; provision and administer SAP applications including S4/HANA on the SAP private and public cloud; write scripts using Shell and SQL to automate SAP BASIS operations; monitor SAP systems (including S/4HANA, Web Dispatcher, and Convergent Mediation) and their work processes, including users, system logs, short dumps, locks, developer traces, system traces, and disk space; integrate applications with IT Service Management tools, including ServiceNow, for incident and alert management; manage day-to-day operations of the SAP BRIM system, including monitoring performance, troubleshooting issues, and ensuring data integrity; apply software updates, patches, and upgrades to keep the system current and secure; implement and maintain backup and disaster recovery procedures to ensure the availability of critical business data; optimize the system performance to ensure fast and efficient processing of billing and revenue management transactions; create and maintain user accounts, roles, and permissions to control access to the SAP BRIM system; integrate SAP security solutions with other technologies and systems, such as identity management, network security, and cloud services; provide technical support to users and resolve issues related to SAP BRIM functionalities and processes; investigate and resolve security incidents, including conducting security audits and risk assessments; ensure that the SAP BRIM system complies with regulatory and industry standards, including data privacy and security regulations; drive issues through closure by engaging all appropriate resources; lead technical bridges and provide troubleshooting direction; provide guidance and recommend solutions to complex technical issues; act as an advocate for Engineering Operations procedures, policies and processes; ensure projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering; create data and metric systems to track operational workflows; maintain records of results and feedback; analyze data and metrics, identify problem areas, and provide actionable insight to management; provide input to engineering and vendors on defects and required enhancements; attain all relevant industry standard technical certifications; report performance related to operations and project status to management; identify and recommend areas requiring change or modification; perform complex and routine maintenance tests for designated areas of engineering; identify and isolate issues; ensure that all maintenance is properly validated to minimize subscriber impact is ideally zero; serve as team lead on multiple projects, often spanning different engineering disciplines within the organization; lead the integration of projects into operations including instrumentation, automation, standardization and methods/procedures; and guide and mentor junior level engineers. Position is eligible for 100% remote work.

REQUIREMENTS:                Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience installing, configuring, and supporting SAP NetWeaver ABAP and Java applications; of which three (3) years include designing, building, and supporting the SAP BRIM solution by installing S/4HANA, convergent mediation, and convergent charging in a cloud environment; provisioning and administering SAP applications including S/4HANA on the SAP private and public cloud; writing scripts using Shell and SQL to automate SAP BASIS operations; monitoring SAP systems (including S/4HANA, Web Dispatcher, and Convergent Mediation) and their work processes, including users, system logs, short dumps, locks, developer traces, system traces, and disk space; and integrating applications with IT Service Management tools, including ServiceNow, for incident and alert management.

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