Assistant Manager, Global Local Platforms

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

About Us:

NBCUniversal Global TV Distribution is responsible for the licensing and distribution of NBCUniversal product to all forms of television and new media platforms in the U.S., Canada and in over 200 territories internationally. NBCUniversal’s content portfolio includes a vast and diverse library of more than 6,500 feature films and 170,000 television episodes, including current and classic titles, non-scripted programming, kids, sports, news, long-form and short-form programming from Universal Pictures, Focus Features, Universal Television, UCP, Universal International Studios, Sky Studios, NBC Late Night properties, DreamWorks Animation, Telemundo, and more, as well as locally produced content from around the world. Global TV Distribution is a division of Comcast NBCUniversal.

Overview:

The Assistant Manager, Global Local Platforms will be responsible for servicing current broadcast and library Features materials to a select group of Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms.

This individual will report to the Senior Manager, Worldwide Media Servicing.

Responsibilities:

• Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
• Investigate and resolve material rejections.
• Deal with inquiries from clients, responding to all questions and concerns regarding NBCUniversal product within division SLA. 
• Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
• Maintain reports of all products licensed, delivery requirements, and status of servicing across clients.  Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner. 
• Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for the following media: EST, VOD, SVOD, and AVOD. 
• Assist in metadata and art delivery, if needed.

The responsibilities associated with this position are not limited to the above descriptions and may be modified at any time by the Department or NBCUniversal

Qualifications

Basic Requirements

• Bachelor’s degree
• Minimum one year of experience in videotape and/or digital operations
• Proficient in Microsoft 365 (e.g., Outlook, MS Teams, Excel, Word and OneNote)

Desired Characteristics

• Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon
• Intermediate knowledge of Excel, including Power Queries, Pivot Tables; experience with database systems and advanced Formulas
• Ability to work effectively under own initiative, prioritize tasks and maintain focus under the pressure of strict deadlines
• Excellent attention to detail and organizational skills
• Demonstrates ability to communicate clearly and professionally with both internal and external clients/customer
• Ability to adapt quickly to new technologies, changing priorities, a