Jobs and Careers
IS
Gdańsk, Polandfull_timeVerifiedPosted 6 Nov 2025

About the role

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

 

Location: Gdańsk 

Language: English

 

Main purpose of the position: 

In this role, you will be part of a dynamic team supporting both supplier account management and transactional processing activities. You will take ownership of supplier statement reconciliation and coordinate issue resolution through the Jira ticketing system, ensuring timely responses and root cause analysis in line with internal Service Level Agreements.

Your responsibilities will include handling daily incoming queries from suppliers, employees, and the ISS Finance Community, driving compliance across key stakeholders using system data and reporting. You will also support the processing of employee expenses and supplier invoices across various platforms such as Navision/Coupa/Routty/Readsoft.

Day-to-day interactions will involve close collaboration with external vendors, ISS employees, and procurement teams to ensure smooth operations and adherence to ISS policies. This is a great opportunity to grow within a global organization and contribute to the success of our Finance Service Center.

 

What will you do:  

  • Handling invoices and P2P processes in Navision/Coupa/Routty/Readsoft.
  • Reconciling balances, posting GL entries, and performing month-end closing.
  • Ensuring data quality and compliance with audit procedures.
  • Supporting PTP (procure-to-pay) processes and resolving invoice-related issues.
  • Managing Master Data (creating and updating supplier and customer records).
  • Preparing payments in Navision and verifying the accuracy of transfers.
  • Maintaining strong relationships with stakeholders to ensure smooth collaboration and process alignment.

 

Who will you work with: 

  • Suppliers, business stakeholders, PTP Managers, Leaders, Project Managers, and Associates  

 

Professional skills you possess: 

  • Proficiency in Navision and Coupa – essential for success in this role.
  • Familiarity with Readsoft and Routty – considered an advantage.
  • A university degree, preferably in finance and accounting, or the last year of studies 
  • Min. 1 year of experience in PTP Team
  • Detailed knowledge across Procure to Pay processes (3-way match)
  • Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients 
  • Intermediate level of IT skills must have proven experience of Vlookups and Pivot tables

 

Personal skills you excel:  

  • A self-starter with a strong ethos in Customer focused outcomes
  • Uses data to generate, evaluate and act on options and opportunities for Issue resolution
  • Build and maintain robust relationships with key stakeholders
  • Forward thinking, with tenacity
  • Work independently and as part of a team, to tight deadlines
  • Challenge the status quo
  • Resilient to overcome adversity
  • Clearly articulates the requirements of others

 

What do we offer:

  • Opportunity for professional development within the finance and controlling function.
  • Clear path for career advancement and skill-building.
  • Scandinavian work culture and a positive, collaborative atmosphere.
  • Impact on the development of the office and growing team.
  • Work-life balance with hybrid work options and a central location in Gdańsk.
  • Attractive benefits package including health care, multisport, insurance, My Benefit points, Christmas bonus, and employee events.

 

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

 

ISS is a Place to Be You.

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Company

ISS World Services A/S

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